TriHealth
Registrar & Unit Coordinator - Labor & Delivery
TriHealth, Cincinnati, Ohio, United States, 45208
Overview
Part Time Day Shift - Good Sam Hospital
This position is responsible and accountable for the registration of patients and also performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers, communicates information through various telecommunication devices and assists in coordinating patient flow.
Job Requirements
High School Diploma or GED (Required)
Proficient communication skills
Capable of operating office and unit clerical equipment
Knowledge of medical terminology
Job Responsibilities
Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.)
Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines.
Demonstrates knowledge of hospital admission process. Registers patients into the hospital computer system promptly and accurately. Obtains necessary insurance information. Advanced directives, consent for surgery and consent for treatment completed for each patient as applicable. Documents accurately in the medical record as per unit guidelines. Inputs accurate data, complete log book, charges and registration.
Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement.
Working Conditions
Bending - Rarely
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting
Lifting 50+ Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"; Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist; Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer\'s expectations have not been met; Offer patients and guests priority when waiting; Work on improving quality, safety, and service
Respect: ALWAYS
- Respect cultural and spiritual differences and honor individual preferences; Respect everyone\'s opinion and contribution, regardless of title/role; Speak positively about my team members and other departments in front of patients and guests
Value: ALWAYS
- Value the time of others by striving to be on time, prepared and actively participating; Pick up trash, ensuring the physical environment is clean and safe; Be a good steward of our resources, using supplies and equipment efficiently and effectively, and look for ways to avoid waste
Engage: ALWAYS
- Acknowledge wins and frequently thank team members and others for contributions; Show courtesy and compassion with customers, team members and the community
#J-18808-Ljbffr
This position is responsible and accountable for the registration of patients and also performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers, communicates information through various telecommunication devices and assists in coordinating patient flow.
Job Requirements
High School Diploma or GED (Required)
Proficient communication skills
Capable of operating office and unit clerical equipment
Knowledge of medical terminology
Job Responsibilities
Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.)
Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines.
Demonstrates knowledge of hospital admission process. Registers patients into the hospital computer system promptly and accurately. Obtains necessary insurance information. Advanced directives, consent for surgery and consent for treatment completed for each patient as applicable. Documents accurately in the medical record as per unit guidelines. Inputs accurate data, complete log book, charges and registration.
Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement.
Working Conditions
Bending - Rarely
Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting
Lifting 50+ Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"; Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist; Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer\'s expectations have not been met; Offer patients and guests priority when waiting; Work on improving quality, safety, and service
Respect: ALWAYS
- Respect cultural and spiritual differences and honor individual preferences; Respect everyone\'s opinion and contribution, regardless of title/role; Speak positively about my team members and other departments in front of patients and guests
Value: ALWAYS
- Value the time of others by striving to be on time, prepared and actively participating; Pick up trash, ensuring the physical environment is clean and safe; Be a good steward of our resources, using supplies and equipment efficiently and effectively, and look for ways to avoid waste
Engage: ALWAYS
- Acknowledge wins and frequently thank team members and others for contributions; Show courtesy and compassion with customers, team members and the community
#J-18808-Ljbffr