Weldsheriff
* Answer incoming phone calls when at the front desk.* Identify efficiently and accurately the caller’s need and direct caller to the proper extension or department employee in a customer focused manner.* Provide calm, respectful responses to individuals in stress filled situations.* Greet and direct walk-in customers and visitors and identifies the purpose of the visit and provide assistance as needed.* Provide Spanish/English interpretation for Child Welfare staff.* Interpretation will be performed at the Department, on the telephone, or out in the field accompanying a caseworker to an identified home or other location of a case participant.* Oversee lobby; lock and unlock doors daily.* Monitor unauthorized posting in the lobby area.* Keep the lobby area clean of debris and wipe down hard surfaces throughout the day.* Perform a variety of clerical duties that includes data entry, imaging/scanning, mail distribution, copying and assembly of informational packets.* Responsible for delivering necessary paper to all copy machines.* Replace toner in copy machines and printers.* Responsible for maintaining stock of resource material and application packets in lobby and placing supply orders monthly.* Set up ongoing Foster Care Review schedule coordinating with individual caseworker’s calendars and the State reviewers.* Mail out letters to invite all individuals involved in scheduled Foster Care Reviews.* Print and deliver court orders to caseworkers.* Complete redaction for Discovery requests for Legal.* Assist Child Welfare staff with various background checks and documentation.* Perform various legal searches and COVES checks to obtain Colorado birth certificates.* Assist in preparation of meeting rooms for all family engagement meetings, assisting in setting up technical equipment for teleconferencing, preparing visual aids and other requested services.* Assist in keeping the meeting rooms clean by wiping down the table, chairs, refilling water pitchers, and restocking drinking cups before and after meetings.* Follow policies and procedures, the Weld County Code of Conduct, and adhere to strict confidentiality guidelines and appropriate releases of information outlined in both.* Understand and implement rules and regulations for Child Welfare organizations in Colorado outlined in the State of Colorado Department of Human Services Volume 7 guidelines.* Demonstrate a high level of professionalism, active listening, and verbal and written communication during all interactions.* Interact in various settings with internal and external customers, Department and Division leadership, and other professionals and stakeholders.* Performs other duties as assigned.* Complies with all policies and standards.* Experience working in a public or private human services organization.* Experience working in a Child Welfare environment.* 2 years of full time business or clerical experience in an office environment which includes a high level of customer service and working with the public.* Candidate must possess the ability to work as part of a team and independently to achieve necessary results.* Candidate must possess the ability to manage multiple tasks under time constraints.* Candidate must possess the ability to enter data into several different computer programs.* Candidate must possess the ability to learn and apply new computer skills on a regular basis.* Candidate must possess the knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.* Candidate must possess ability to keyboard at 35 words per minute.* Candidate must possess the ability to read and write Spanish in a proficient manner.* Candidate must possess the ability to interpret between English and Spanish using the professional language.* Candidate must possess the ability to read and comprehend instructions, correspondence, and department policies and procedures.* Candidate must possess the ability to write correspondence.* Candidate must possess the ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization.* Candidate must possess the ability to apply math concepts and calculations in the work environment.* Candidate must possess the ability to apply common sense to problem solve in a work environment.* Candidate must possess the ability to adapt to fast paced, high volume and ever-changing work environment and be able to handle high stress and conflict filled situations while remaining calm and professional.* Candidate must be well versed in effective conflict resolution and possess ability to deescalate hostile situations.* Candidate must be able to provide support to Caseworkers and other Child Welfare staff by temporarily watching children during family meetings, while longer term care arrangements are made or in other emergency situations.* Successful completion of an associate degree is preferred.* Equivalent combination of education and experience may be considered in lieu of degree.* Experience working in a public or private human services organization.* Experience working in a Child Welfare environment.* Two (2) years full time business or clerical experience in an office environment which includes a high level of customer service and working with the public.* Primary location will be at the Chase/Annex building. Reliable, predictable, attendance Monday through Friday 8 a.m. to 5 p.m.* Reliable, predictable, attendance within designated scheduled hours.* Work may involve time away from a standard office environment, which may consist of driving to and from meeting locations.* Work office will be in Greeley, but employee may perform work at one of the other satellite offices when required.* This position is in-person and not eligible for telework options.* While performing the duties of this job, the employee is regularly required to talk or hear.* May be required to sit for extended periods of time and is occasionally required to stand and walk.
Occasionally the employee may be required to lift and/or move heavy files or objects up to 25 pounds.* Frequently is required to use their hands and reach with hands and arms.* Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and ability to adjust focus such as that used when using a computer or reading.So many elements of Weld County make us an employer of choice. Community support and impact, a place to make a difference, team unity, career growth and development, being valued, empowerment and so much more is what you will discover as an employee of Weld County.
We invite you to explore joining Team Weld, a winning team!The benefits of working for Weld County extend far beyond simply earning a paycheck. There's something for everyone here at Weld County - active and healthy living opportunities, a variety of medical plans to choose from, retirement options and plenty of paid time off to spend with family and friends. We’re excited to have you consider a career with Weld County Government!### Our BenefitsWe offer generous benefits for full-time, regular employees (30+ hours/week) and part time (20-29 hours/week) which include but not limited to:* **Health, Dental and Vision*** **Employer Contributed HSA*** **Medical Clinic*** **Paid Holidays*** **Paid Vacation*** **Paid Sick Leave*** **Wellness Program*** **County Retirement*** **PERA (Health Department only)*** **457 Retirement Plan*** **401(k) Retirement Plan*** **Training & Development*** **Tuition Stipend*** **And more!**Use the link below to get a closer look at the benefits offered: #J-18808-Ljbffr
Occasionally the employee may be required to lift and/or move heavy files or objects up to 25 pounds.* Frequently is required to use their hands and reach with hands and arms.* Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and ability to adjust focus such as that used when using a computer or reading.So many elements of Weld County make us an employer of choice. Community support and impact, a place to make a difference, team unity, career growth and development, being valued, empowerment and so much more is what you will discover as an employee of Weld County.
We invite you to explore joining Team Weld, a winning team!The benefits of working for Weld County extend far beyond simply earning a paycheck. There's something for everyone here at Weld County - active and healthy living opportunities, a variety of medical plans to choose from, retirement options and plenty of paid time off to spend with family and friends. We’re excited to have you consider a career with Weld County Government!### Our BenefitsWe offer generous benefits for full-time, regular employees (30+ hours/week) and part time (20-29 hours/week) which include but not limited to:* **Health, Dental and Vision*** **Employer Contributed HSA*** **Medical Clinic*** **Paid Holidays*** **Paid Vacation*** **Paid Sick Leave*** **Wellness Program*** **County Retirement*** **PERA (Health Department only)*** **457 Retirement Plan*** **401(k) Retirement Plan*** **Training & Development*** **Tuition Stipend*** **And more!**Use the link below to get a closer look at the benefits offered: #J-18808-Ljbffr