Tata Consultancy Service Limited
Job Title : JIRA Cloud Admin Experience Required - 5+ Years
Must Have Technical/Functional Skills
Selenium, Test NG, Automation, SQL, Python
Roles & Responsibilities
- Administer and configure Jira Cloud (Software and Service Management) and
- Confluence Cloud environments for multiple lines of business.
- Partner with Product Owners, Scrum Masters, Release Train Engineers and Software
- Engineers to implement Jira structures aligned with Amexs Scaled Agile Framework (SAFe) and enterprise Agile standards.
- Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking.
- Manage user access, roles, and permissions through Atlassian Access and SSO integrations with Amex identity platforms.
- Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow).
- Support governance and compliance by ensuring configurations align with Amex security and audit standards.
- Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
- Develop documentation, training materials, and best practices to promote consistent usage across business units.
- Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.
Salary Range - $90,000 to $110,000 per year
TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-JS2
Must Have Technical/Functional Skills
Selenium, Test NG, Automation, SQL, Python
Roles & Responsibilities
- Administer and configure Jira Cloud (Software and Service Management) and
- Confluence Cloud environments for multiple lines of business.
- Partner with Product Owners, Scrum Masters, Release Train Engineers and Software
- Engineers to implement Jira structures aligned with Amexs Scaled Agile Framework (SAFe) and enterprise Agile standards.
- Design and maintain custom workflows, screens, schemes, fields, filters, and dashboards that enable effective portfolio and team-level tracking.
- Manage user access, roles, and permissions through Atlassian Access and SSO integrations with Amex identity platforms.
- Implement and maintain automation rules and integrations (e.g., with Slack, GitHub, and ServiceNow).
- Support governance and compliance by ensuring configurations align with Amex security and audit standards.
- Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
- Develop documentation, training materials, and best practices to promote consistent usage across business units.
- Participate in Atlassian Cloud upgrades, testing, and change management processes in coordination with Enterprise Technology teams.
Salary Range - $90,000 to $110,000 per year
TCS Employee Benefits Summary:
Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-JS2