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PT Partners LLC

Front Office Assistant

PT Partners LLC, Saint Louis, Missouri, United States, 63126

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Job Type

Full-time

Description

JOB SUMMARY: Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Crestwood office. You must have excellent customer service skills and be proficient at multitasking. Strong attention to detail and accuracy a must.

RESPONSIBILITIES:

* Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.

* Schedules patients for services(s) within established guidelines.

* Greets and registers patients in a timely, professional and customer-focused manner.

* Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.

* Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.

* Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.

* Generates and maintains medical records.

* Responds to all requests for information according to established procedures.

* Assumes responsibility for and maintains cash drawer system according to procedure.

* Maintains office and facility inventory and orders supplies as needed, following established procedures.

* As appropriate, attends and participates in clinic/management meetings and in-service education programs.

* Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.

* Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance.

* Performs other duties as requested.

Benefits:

* Individualized Mentorship

* Leadership Development

* Continuing Education Reimbursement and MedBridge Access

* Performance Based Quarterly Bonus

* 401k with company match up to 4%

* Health, Dental, and Vision

* 100% Paid Telehealth Benefits (enrolled employees and family)

* Health Savings Account

* Life Insurance

* Short and Long Term Disability

* Paid Time Off and Holidays

Requirements

QUALIFICATIONS: Requires a high school diploma, or GED. A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience .

Salary Description

$15.00/hr