Call Center Operations Leader: Patient Experience

A dedicated pediatric healthcare organization in Minnetonka, MN, is looking for a Call Center Operations Manager to lead the centralized call center. This full-time role involves managing the outsourced call center, improving patient experience, and ensuring operational excellence through data-driven decisions. The ideal candidate will have strong leadership skills, experience in call center management, and a passion for delivering exceptional service. Competitive salary and comprehensive benefits are offered in a collaborative environment. #J-18808-Ljbffr