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Mann Dental Care LLC

Front Desk Coordinator in a Busy Dental Practice

Mann Dental Care LLC, Albany, Georgia, United States, 31701

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Benefits:

* 401(k) matching

Front Desk Coordinator

Mann Dental Care - Albany, GA

? Complete the assessment here:

o/JB-H4Q0SPCYD/landing?u=1204923

Mann Dental Care is a patient-focused, growth-oriented dental practice committed to delivering an exceptional experience from the very first phone call. We are seeking a Front Desk Coordinator who is professional, organized, and confident—someone who understands that the front office sets the tone for the entire practice.

This role is critical to patient satisfaction, schedule efficiency, and overall practice performance.

Position Overview

The Front Desk Coordinator serves as the primary point of contact for patients and plays a key role in scheduling, communication, collections, and front-office operations. The ideal candidate is detail-oriented, dependable, and thrives in a structured, fast-paced environment.

Key Responsibilities

* Greet patients warmly and professionally, in person and over the phone

* Manage incoming calls, voicemails, and patient inquiries

* Schedule, confirm, and protect appointments

* Verify patient demographics and assist with check-in/check-out

* Collect copays, balances, and payments at the time of service

* Communicate effectively with clinical and administrative team members

* Maintain accurate patient records in Open Dental and related systems

* Support insurance verification and front-office workflows

* Follow Mann Dental Care systems, policies, and patient experience standards

Qualifications

* Strong communication and customer service skills

* Highly organized with excellent attention to detail

* Comfortable with technology and learning new systems

* Ability to multitask and remain composed under pressure

* Professional appearance and positive attitude

* Team-oriented but capable of working independently

* Dental front office experience preferred, but not required for the right candidate

Why Mann Dental Care?

* Structured systems and clear expectations

* Supportive, professional team environment

* Opportunity for long-term growth and development

* Competitive compensation based on experience

* Stable schedule and respectful workplace culture

Required Assessment - Please Read Carefully

To be considered for this position, completion of the following pre-employment assessment is required . Applications will not be reviewed without it.

? Complete the assessment here:

o/JB-H4Q0SPCYD/landing?u=1204923

The assessment helps us better understand your strengths, work style, and fit for the Front Desk Coordinator role.

How to Apply

Complete the required assessment using the link above. Qualified candidates who complete all steps will be contacted to proceed to the next phase of the hiring process.