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Innvite Hospitality

Front Desk Agent

Innvite Hospitality, Columbus, Ohio, United States, 43207

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Required Tasks: According to Hotel Standards:

* Guest Check-in & Check-out

* PMS Operations

* Cash Handling & Credit Card Transactions

* Switchboard Operation and Telephone Etiquette

* Front Office Emergency/Security Procedures

* Reservations-Guest Rooms and Meeting Rooms

* Assist with Administrative Duties as assigned by Management

* Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily

* Minor Decision Making

* Take Group Reservations & Set up Group Blocks

* Sales of Guest Rooms with New Arrivals and Phone Inquiries

* Follow All Policies & Procedures as Outlined in the Employee Handbook

* Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag

* Operate Laundry as Directed

* Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors

Required Skills:

* Fluent Verbal & Written Communication in Proper English (Spanish, if possible)

* Basic Math

* Hand Writing

* Computer Skills/Keyboard/Typing Skills

* Operate a 10 Key Calculator

* Hospitable, Civil Contact with the Public

* Ability to Work Independently, with Little to no Supervision

* Ability to Complete Multiple Tasks Simultaneously

* Night Audit/Basic Accounting Skills/Training

Physical Requirements:

* Neck: Bending & Twisting

* Arms: Reaching, Bending, Light Carrying, Pushing, Pulling

* Hands: Finger Dexterity, Grasping

* Trunk: Bending & Twisting

* Legs: Normal Balance, Crouching or Kneeling

* Feet: Standing For Long Periods, Walking, Climbing Stairs

* Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.

* Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation

Vision: Legal Normal Vision with or without Accommodation

Job Posted by ApplicantPro