SNI
Senior Vice President, Client Success
Healthcare Revenue Cycle Management (RCM) - Anesthesia
Fully Remote (U.S.)
Compensation:
* $200,000 - $250,000 base salary (negotiable)
* 25% annual bonus (performance-based)
Employment Type: Full-Time / Direct Hire
Overview
SNI Companies is recruiting for a Senior Vice President, Client Success on behalf of a leading healthcare services organization specializing in Revenue Cycle Management (RCM) for facility-based physician practices. This executive role will provide strategic and operational leadership across a large, complex client portfolio with a strong focus on anesthesia services.
This is a fully remote position with national scope and significant executive visibility.
Position Summary
The Senior Vice President, Client Success is responsible for ensuring clients receive best-in-class service delivery across the organization's RCM service lines. This leader will oversee a high-performing Client Success organization, maintain executive-level client relationships, and partner closely with Sales and executive leadership to drive growth, retention, and operational excellence.
The role includes a dual reporting structure and responsibility for managing multiple Directors, who in turn oversee Managers and frontline teams. Team size may fluctuate, but candidates should expect responsibility for 1-5 Directors , with additional indirect leadership across the organization.
Key Responsibilities
* Provide executive leadership, vision, and strategic direction to the Client Success organization
* Build, mentor, and lead a high-performing leadership team within Healthcare RCM , with a strong emphasis on anesthesia revenue cycle operations
* Own executive-level client relationships and overall client satisfaction
* Serve as a strategic advisor and active contributor to enterprise-wide business planning
* Establish and monitor key performance indicators (KPIs) to ensure service levels exceed client expectations
* Partner with Sales to support new business development and expansion opportunities within existing client accounts
* Oversee onboarding and implementation of new client contracts, ensuring services are delivered on time and aligned with contractual commitments
* Take ownership of client relationships post-sale, coordinating closely with Sales and executive leadership
* Identify risks, service gaps, and performance issues; lead corrective action plans and continuous improvement initiatives
* Drive organic growth by identifying strategic opportunities within the existing client base
* Foster a collaborative, performance-driven culture that supports professional growth and leadership development
Required Qualifications
* Bachelor's degree in Healthcare Administration, Business Administration, or a related field
* Master's degree preferred
* Extensive experience in Healthcare Revenue Cycle Management (RCM)
* Strong background supporting facility-based physician groups, ideally within anesthesia
* Proven executive leadership experience overseeing Directors and Managers
* Demonstrated success managing complex client relationships at the executive level
Travel Requirements
* Fully remote position (U.S.-based)
* Up to 50% domestic travel , as required, to visit key clients and support strategic initiatives
Skills & Competencies
* Executive presence with exceptional client-facing and communication skills
* Strong operational and financial acumen within healthcare RCM
* Ability to lead through change in a fast-paced, growth-oriented environment
* Proficiency with standard business tools (Outlook, Word, Excel)
* Strong organizational, analytical, and problem-solving skills
Healthcare Revenue Cycle Management (RCM) - Anesthesia
Fully Remote (U.S.)
Compensation:
* $200,000 - $250,000 base salary (negotiable)
* 25% annual bonus (performance-based)
Employment Type: Full-Time / Direct Hire
Overview
SNI Companies is recruiting for a Senior Vice President, Client Success on behalf of a leading healthcare services organization specializing in Revenue Cycle Management (RCM) for facility-based physician practices. This executive role will provide strategic and operational leadership across a large, complex client portfolio with a strong focus on anesthesia services.
This is a fully remote position with national scope and significant executive visibility.
Position Summary
The Senior Vice President, Client Success is responsible for ensuring clients receive best-in-class service delivery across the organization's RCM service lines. This leader will oversee a high-performing Client Success organization, maintain executive-level client relationships, and partner closely with Sales and executive leadership to drive growth, retention, and operational excellence.
The role includes a dual reporting structure and responsibility for managing multiple Directors, who in turn oversee Managers and frontline teams. Team size may fluctuate, but candidates should expect responsibility for 1-5 Directors , with additional indirect leadership across the organization.
Key Responsibilities
* Provide executive leadership, vision, and strategic direction to the Client Success organization
* Build, mentor, and lead a high-performing leadership team within Healthcare RCM , with a strong emphasis on anesthesia revenue cycle operations
* Own executive-level client relationships and overall client satisfaction
* Serve as a strategic advisor and active contributor to enterprise-wide business planning
* Establish and monitor key performance indicators (KPIs) to ensure service levels exceed client expectations
* Partner with Sales to support new business development and expansion opportunities within existing client accounts
* Oversee onboarding and implementation of new client contracts, ensuring services are delivered on time and aligned with contractual commitments
* Take ownership of client relationships post-sale, coordinating closely with Sales and executive leadership
* Identify risks, service gaps, and performance issues; lead corrective action plans and continuous improvement initiatives
* Drive organic growth by identifying strategic opportunities within the existing client base
* Foster a collaborative, performance-driven culture that supports professional growth and leadership development
Required Qualifications
* Bachelor's degree in Healthcare Administration, Business Administration, or a related field
* Master's degree preferred
* Extensive experience in Healthcare Revenue Cycle Management (RCM)
* Strong background supporting facility-based physician groups, ideally within anesthesia
* Proven executive leadership experience overseeing Directors and Managers
* Demonstrated success managing complex client relationships at the executive level
Travel Requirements
* Fully remote position (U.S.-based)
* Up to 50% domestic travel , as required, to visit key clients and support strategic initiatives
Skills & Competencies
* Executive presence with exceptional client-facing and communication skills
* Strong operational and financial acumen within healthcare RCM
* Ability to lead through change in a fast-paced, growth-oriented environment
* Proficiency with standard business tools (Outlook, Word, Excel)
* Strong organizational, analytical, and problem-solving skills