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Prism Puff Pastry Corporation

Sales and Customer Service Assistant

Prism Puff Pastry Corporation, San Juan, San Juan, us, 00902

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We are a growing food manufacturing and retail company looking for a Customer Service & Order Processing Associate to support our clients and ensure smooth order fulfillment. This role combines customer service, order processing, quotations, and logistics coordination. Responsibilities

Respond to customer inquiries via phone, email, SMS, chat, and Viber Prepare and send quotations to customers Encode customer orders accurately into the order sheet/system Coordinate with production on stock availability Arrange delivery schedules and book riders/couriers Provide product information and assist with order details Handle customer concerns and complaints professionally Work closely with sales and operations teams to ensure timely fulfillment Qualifications

At least 1 year of experience in customer service, order processing, admin, or logistics (fresh graduates with strong communication skills are welcome) Proficient in Google Sheets/Excel Organized, detail-oriented, and reliable Good communication skills in English and Filipino Comfortable handling multiple tasks and coordinating with different teams What We Offer

Training and exposure to customer service, quotations, order processing, and logistics coordination Career growth opportunities in a fast-growing food manufacturing and retail company Performance based bonus and increase for deserving employees Supportive team environment Apply now on Indeed by submitting your updated resume. Job

Type: Full-time Benefits

Employeediscount Opportunitiesfor promotion Promotion to permanent employee

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