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Norwalkdentalassociates

Treatment Coordinator / Dental Receptionist

Norwalkdentalassociates, Danbury, Connecticut, us, 06813

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Description At

Danbury Pediatric,

an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut!

Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our

Danbury

location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.

The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.

Specific job responsibilities of the Treatment Coordinator include but are not limited to:

Greet & check in patients

Handle heavy phone volume

Schedule appointments for doctors & hygienists

Act as a liaison between patients & doctors

Enter patient treatment plans

Discuss treatment needs with patients & make financial arrangements

Estimate, collect, & post patient payments

Follow up on patients with unscheduled treatment needed

General office duties (printing/faxing/computer data entry, etc.)

Benefits

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Requirements

High school diploma or general education degree (GED)

Dental reception experience

Excellent computer skills

Superior customer service skills

Willingness to learn & grow

Ability to reliably commute to the office location in

Danbury , CT

A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!

Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.

Must be willing to work on a flexible schedule

Preferred Qualities

Dentrix Ascend Software Experience

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