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TITLE:
Credit & Collections Supervisor TYPE:
Permanent LOCATION:
Irving, TX (Hybrid) INDUSTRY:
Multi-Entity / Shared Services Environment
COMPANY INFO Our client is a national, acquisition-driven organization operating across multiple states with a centralized shared-services model. The business supports a portfolio of operating companies and functions with strong governance, internal controls, and reporting discipline similar to a publicly traded environment.
ROLE The Credit & Collections Supervisor is a key member of the Accounts Receivable leadership team and is responsible for overseeing credit and collections operations across a high-volume, multi-entity environment. This role supervises a team of collections professionals while remaining hands-on with escalations, lien activity, credit approvals, and risk management.
The position partners closely with Controllers, Sales, and Operations to protect cash flow, enforce credit policy, and support business continuity during periods of growth, system change, and acquisition integration.
EXP / REQUIREMENTS Leadership & Operations
Supervise and develop a team of 5–7 collections specialists and senior specialists
Oversee daily collections activity, escalations, and performance against KPIs and SLAs
Approve credits, refunds, third-party collection referrals, and write-offs within policy thresholds
Maintain responsibility for bad debt reserves and monthly AR close activities
Serve as company signatory for unconditional lien documents
Manage lien-related processes including preliminary notices, waivers, filings, and releases
Maintain current knowledge of lien law, credit protocols, and compliance requirements
Enforce SOPs, internal controls, and audit-ready documentation
Analytics, Systems & Growth
Analyze aging, trends, and collection effectiveness; deliver actionable reporting to leadership
Drive process improvement and automation initiatives
Act as SME for ERP upgrades, reporting enhancements, and UAT
Support acquisition integrations and ERP migrations
Experience & Technical Skills
7+ years of progressive collections experience
5+ years in a supervisory or lead capacity
Experience in high-volume, multi-entity, or shared-services environments
ERP experience required (Microsoft Dynamics 365 F&O strongly preferred)
Advanced Microsoft Excel skills (Pivot Tables, reporting, analytics)
Experience with ticketing or case management systems and automation tools
Education #J-18808-Ljbffr
Credit & Collections Supervisor TYPE:
Permanent LOCATION:
Irving, TX (Hybrid) INDUSTRY:
Multi-Entity / Shared Services Environment
COMPANY INFO Our client is a national, acquisition-driven organization operating across multiple states with a centralized shared-services model. The business supports a portfolio of operating companies and functions with strong governance, internal controls, and reporting discipline similar to a publicly traded environment.
ROLE The Credit & Collections Supervisor is a key member of the Accounts Receivable leadership team and is responsible for overseeing credit and collections operations across a high-volume, multi-entity environment. This role supervises a team of collections professionals while remaining hands-on with escalations, lien activity, credit approvals, and risk management.
The position partners closely with Controllers, Sales, and Operations to protect cash flow, enforce credit policy, and support business continuity during periods of growth, system change, and acquisition integration.
EXP / REQUIREMENTS Leadership & Operations
Supervise and develop a team of 5–7 collections specialists and senior specialists
Oversee daily collections activity, escalations, and performance against KPIs and SLAs
Approve credits, refunds, third-party collection referrals, and write-offs within policy thresholds
Maintain responsibility for bad debt reserves and monthly AR close activities
Serve as company signatory for unconditional lien documents
Manage lien-related processes including preliminary notices, waivers, filings, and releases
Maintain current knowledge of lien law, credit protocols, and compliance requirements
Enforce SOPs, internal controls, and audit-ready documentation
Analytics, Systems & Growth
Analyze aging, trends, and collection effectiveness; deliver actionable reporting to leadership
Drive process improvement and automation initiatives
Act as SME for ERP upgrades, reporting enhancements, and UAT
Support acquisition integrations and ERP migrations
Experience & Technical Skills
7+ years of progressive collections experience
5+ years in a supervisory or lead capacity
Experience in high-volume, multi-entity, or shared-services environments
ERP experience required (Microsoft Dynamics 365 F&O strongly preferred)
Advanced Microsoft Excel skills (Pivot Tables, reporting, analytics)
Experience with ticketing or case management systems and automation tools
Education #J-18808-Ljbffr