Duke University Health System
Patient Service Associate - Eye Center
Duke University Health System, Raleigh, North Carolina, United States, 27601
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Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.
Commitment Bonus Eligible for a $2,500 Commitment Bonus for qualifying candidates.
Job Location Duke Eye Center of Raleigh – 3480 Wake Forest Rd, Raleigh, NC
Job Summary We are seeking a
Patient Service Associate
in our Duke Eye Center of Raleigh clinic located in Raleigh, NC to be an integral member of the healthcare team providing direct and indirect care to patients.
Job Duties And Responsibilities
Prepare for clinic visits by reviewing next‑day patients and completing preparation activities, entering pre‑visit orders and preparing new patient charts.
Check‑in patients upon arrival according to established procedures, including patient identification and verification in the electronic health record and editing information as needed.
Present and educate patients on required forms, obtain signatures, collect and post co‑payments and balances, and copy, file, and distribute insurance cards.
Coordinate all labs/procedures as requested and maintain private physician office charts.
Prepare and audit encounter forms for completeness and accuracy before batching or charge posting in the electronic health record.
Schedule tests and procedures and complete and distribute ancillary service requisitions.
Job Eligibility Requirements
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
Minimum of one year of experience directly communicating and providing service to patients or the public; preferably in a healthcare‑related field.
Experience effectively coordinating multiple tasks or activities.
Job Hours The schedule for this position is day shifts.
Equal Opportunity Statement Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. All members of the community have a responsibility to uphold these values.
Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.
Commitment Bonus Eligible for a $2,500 Commitment Bonus for qualifying candidates.
Job Location Duke Eye Center of Raleigh – 3480 Wake Forest Rd, Raleigh, NC
Job Summary We are seeking a
Patient Service Associate
in our Duke Eye Center of Raleigh clinic located in Raleigh, NC to be an integral member of the healthcare team providing direct and indirect care to patients.
Job Duties And Responsibilities
Prepare for clinic visits by reviewing next‑day patients and completing preparation activities, entering pre‑visit orders and preparing new patient charts.
Check‑in patients upon arrival according to established procedures, including patient identification and verification in the electronic health record and editing information as needed.
Present and educate patients on required forms, obtain signatures, collect and post co‑payments and balances, and copy, file, and distribute insurance cards.
Coordinate all labs/procedures as requested and maintain private physician office charts.
Prepare and audit encounter forms for completeness and accuracy before batching or charge posting in the electronic health record.
Schedule tests and procedures and complete and distribute ancillary service requisitions.
Job Eligibility Requirements
Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education.
Minimum of one year of experience directly communicating and providing service to patients or the public; preferably in a healthcare‑related field.
Experience effectively coordinating multiple tasks or activities.
Job Hours The schedule for this position is day shifts.
Equal Opportunity Statement Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. All members of the community have a responsibility to uphold these values.
Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr