Natural Foods Cooperative, Inc.
Description
POSITION SUMMARY
Under direction of the Marketing Manager, the Senior Graphic Designer is responsible for leading and supervising the design and production of marketing materials for Sacramento Natural Foods Co-op (SNFC) consistent with our brand. This position creates digital, print, and other materials, installs those materials and supports store marketing functions to help achieve our strategic objectives. The position is responsible for managing the creation of visual marketing to meet the Co-op’s business objectives and in a manner that upholds the values of Sacramento Natural Foods Co-op and the cooperative identity.
REPORTS TO Marketing Manager
CLASSIFICATION Full-time
FLSA STATUS Exempt
SUPERVISES Digital Media Coordinators, Graphic Designers
ESSENTIAL DUTIES AND RESPONSIBILITIES
Upholds all Co-op policies, procedures and expectations.
Visual Branding and Messaging
Manage the creation of the visual identity of the Co-op’s brand to meet the marketing strategies set by the Marketing Manager.
Conceptualize, design and produce marketing material including in-store signage, digital content, and promotional materials.
Collaborate with, supervise, and delegate the work of department staff.
Provide input and feedback to management for ways to better support and meet business objectives through branding.
Coordinate production of marketing materials performed by outside vendors, including securing bids that meet the expectations set by the Marketing Manager.
Maintain ongoing awareness of and update promotional material organization-wide ensuring intended user experience.
Ensure all print and digital production materials meet SNFC brand standards and address variances as needed.
Research and remain current on emerging design trends and processes to strengthen the Co‑Op’s visual/brand identity. .
Promptly respond to and prioritize department requests consistent with department goals.
Participate in promotional events on‑and off‑site as directed.
Employee Management and Development
Establishes clear expectations for direct reports with a means to hold each other accountable to ensure expectations are met.
Interviews and hires employees according to SNFC’s procedures.
Establishes procedures to ensure proper administration of department programs.
Conducts regular performance evaluations and creates training and development opportunities that enhance the employee’s abilities and builds upon their skills, knowledge and abilities
Supervises work performance and conduct of personnel and upholds SNFC’s performance management practices of offering progressive corrective action and staff recognition as needed and in accordance with Co‑Op policies, procedures, and legal guidelines.
Facilitates regular team and/or department meetings.
Models behaviors that support the values of Sacramento Natural Foods Co‑Op, through supportive and participatory leadership practices, promoting cooperative team building and motivating staff to achieve goals.
Safety and Security
Ensures that all department personnel learn and use safe practices per SNFC’s Accident Prevention Program and addresses safety and security concerns promptly.
Supports SNFC’s security and safety protocols and establishes strong departmental control measures.
Maintains equipment in working order; researches and recommends equipment repair and replacement options as needed.
Other Duties
Provide prompt and accurate administrative assistance to the department.
Maintain department files, records, and electronic databases.
Coordinate special projects as assigned.
Assist with training as assigned.
Attend meetings and events as requested.
Demonstrate support for the cooperative values and principles daily.
Compile information and contributes to reports as needed.
Perform other duties and work in other departments as assigned.
Must be available to work hours based on the needs of the business and their department.
Requirements
ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience
Customer Service experience.
Regulatory Requirement
Maintain and update as needed California Food Handler’s Certification.
Language Ability
Read and comprehend simple instructions, short correspondence and memos.
Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds.
Effectively present information in one‑to‑one and small group situations to customers and other employees.
Math Ability
Add and subtract two digit numbers and to multiply and divide with 10’s and 100’s mentally.
Perform these operations using units of U.S. currency and weight measurement, volume and distance.
Reasoning Ability
Apply common sense understanding to carry out detailed written or oral instructions.
Deal with problems involving a few concrete variables in standardized situations.
Prioritize work tasks, multi‑task, and maintain focus.
Operational Equipment Skills
Operate a forklift.
Operate an electric stacker.
Operate a pallet jack.
Operate a cardboard baler and a compactor.
Operate a hand truck and other equipment carts.
Computer Skills
Use Microsoft Word, Excel, Email, website and time clock software proficiently.
Education and Certifications
High school diploma, GED, or equivalent certificate.
DESIRED QUALIFICATIONS
Desired knowledge, skills, ability and experience are not essential to be able to perform the essential duties of the position.
1+ years of experience in customer service
1+ years experience in retail
Previous food handling experience
Available to work mornings, nights, weekends, and occasionally overnight shifts
ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving
Identify and resolve problems in a timely manner.
Customer Service
Manages difficult or emotional customer situations.
Responds promptly to customer needs.
Responds to requests for service and assistance.
Maintain a calm and friendly demeanor with all customers and in all situations
Adaptability
Adapt to changes in the work environment.
Manage competing demands.
Deal with frequent change, delays or unexpected events.
Attendance and Punctuality
Consistently report to work and arrive on time.
Arrives at meetings and appointments on time.
Dependability
Respond to management direction.
Commit to meeting department goals and expectations.
Complete tasks on time or notify appropriate person with an alternate plan.
Quality
Demonstrates accuracy, thoroughness and attention to detail.
Looks for ways to improve and promote quality.
Applies feedback to improve performance.
Monitors own work to ensure quality.
Quantity
Meets and strive to increase productivity standards.
Completes work in timely manner.
Works quickly and accurately with a sense of urgency.
Safety and Security
Uses equipment and materials properly.
Protects the safety of self, co‑workers, and Co‑op patrons at all times.
Report any potentially harmful equipment or situations to supervisor without delay.
Report safety‑related accidents and incidents to a manager immediately.
Follow all company safety policies and procedures.
Operate equipment properly and in a safe manner that will not lead to injury of self or others.
Follow all safe food handling guidelines as required by local, state, and federal laws.
Maintain Food Handler certification.
Essential Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent Physical Demands
Stand for extended periods of time.
Use hands to grasp, handle, and feel.
Reach with hands and arms.
Walk, climb, balance, and stoop, squat and kneel.
Lift and move up to 30 pounds.
Talk and hear.
Taste Food.
Occasional Physical Demands
Lift and move up to 50 pounds.
Specific Vision Ability
Close vision, distance vision, peripheral vision, and depth perception.
Work Environment The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent exposure
Cold to hot, and wet or humid conditions (weather and non‑weather).
Fumes and airborne particles ranging from natural to chemical.
Hand washing and wearing disposable gloves.
Work with knives and other tools including plastic and metal.
Work with various cleaning products including bleach.
Handle meat, seafood, dairy, and other animal products as well as nuts, soy, corn, and other non‑animal products.
The noise level in the environment is usually moderate to loud.
Important Disclaimer Notice The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change. Sacramento Natural Foods Co‑op provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, religion, sex, gender, gender expression, pregnancy, childbirth, perceived pregnancy, reproductive health decision making, age, sexual orientation, marital status, mental or physical disability status, medical conditions, military/veteran status, political activities/affiliations, status as a victim of domestic violence, genetic information, or any other characteristics protected by federal, state, or local laws.
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POSITION SUMMARY
Under direction of the Marketing Manager, the Senior Graphic Designer is responsible for leading and supervising the design and production of marketing materials for Sacramento Natural Foods Co-op (SNFC) consistent with our brand. This position creates digital, print, and other materials, installs those materials and supports store marketing functions to help achieve our strategic objectives. The position is responsible for managing the creation of visual marketing to meet the Co-op’s business objectives and in a manner that upholds the values of Sacramento Natural Foods Co-op and the cooperative identity.
REPORTS TO Marketing Manager
CLASSIFICATION Full-time
FLSA STATUS Exempt
SUPERVISES Digital Media Coordinators, Graphic Designers
ESSENTIAL DUTIES AND RESPONSIBILITIES
Upholds all Co-op policies, procedures and expectations.
Visual Branding and Messaging
Manage the creation of the visual identity of the Co-op’s brand to meet the marketing strategies set by the Marketing Manager.
Conceptualize, design and produce marketing material including in-store signage, digital content, and promotional materials.
Collaborate with, supervise, and delegate the work of department staff.
Provide input and feedback to management for ways to better support and meet business objectives through branding.
Coordinate production of marketing materials performed by outside vendors, including securing bids that meet the expectations set by the Marketing Manager.
Maintain ongoing awareness of and update promotional material organization-wide ensuring intended user experience.
Ensure all print and digital production materials meet SNFC brand standards and address variances as needed.
Research and remain current on emerging design trends and processes to strengthen the Co‑Op’s visual/brand identity. .
Promptly respond to and prioritize department requests consistent with department goals.
Participate in promotional events on‑and off‑site as directed.
Employee Management and Development
Establishes clear expectations for direct reports with a means to hold each other accountable to ensure expectations are met.
Interviews and hires employees according to SNFC’s procedures.
Establishes procedures to ensure proper administration of department programs.
Conducts regular performance evaluations and creates training and development opportunities that enhance the employee’s abilities and builds upon their skills, knowledge and abilities
Supervises work performance and conduct of personnel and upholds SNFC’s performance management practices of offering progressive corrective action and staff recognition as needed and in accordance with Co‑Op policies, procedures, and legal guidelines.
Facilitates regular team and/or department meetings.
Models behaviors that support the values of Sacramento Natural Foods Co‑Op, through supportive and participatory leadership practices, promoting cooperative team building and motivating staff to achieve goals.
Safety and Security
Ensures that all department personnel learn and use safe practices per SNFC’s Accident Prevention Program and addresses safety and security concerns promptly.
Supports SNFC’s security and safety protocols and establishes strong departmental control measures.
Maintains equipment in working order; researches and recommends equipment repair and replacement options as needed.
Other Duties
Provide prompt and accurate administrative assistance to the department.
Maintain department files, records, and electronic databases.
Coordinate special projects as assigned.
Assist with training as assigned.
Attend meetings and events as requested.
Demonstrate support for the cooperative values and principles daily.
Compile information and contributes to reports as needed.
Perform other duties and work in other departments as assigned.
Must be available to work hours based on the needs of the business and their department.
Requirements
ESSENTIAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience
Customer Service experience.
Regulatory Requirement
Maintain and update as needed California Food Handler’s Certification.
Language Ability
Read and comprehend simple instructions, short correspondence and memos.
Communicate effectively and respectfully in oral or written form to staff and customers of diverse backgrounds.
Effectively present information in one‑to‑one and small group situations to customers and other employees.
Math Ability
Add and subtract two digit numbers and to multiply and divide with 10’s and 100’s mentally.
Perform these operations using units of U.S. currency and weight measurement, volume and distance.
Reasoning Ability
Apply common sense understanding to carry out detailed written or oral instructions.
Deal with problems involving a few concrete variables in standardized situations.
Prioritize work tasks, multi‑task, and maintain focus.
Operational Equipment Skills
Operate a forklift.
Operate an electric stacker.
Operate a pallet jack.
Operate a cardboard baler and a compactor.
Operate a hand truck and other equipment carts.
Computer Skills
Use Microsoft Word, Excel, Email, website and time clock software proficiently.
Education and Certifications
High school diploma, GED, or equivalent certificate.
DESIRED QUALIFICATIONS
Desired knowledge, skills, ability and experience are not essential to be able to perform the essential duties of the position.
1+ years of experience in customer service
1+ years experience in retail
Previous food handling experience
Available to work mornings, nights, weekends, and occasionally overnight shifts
ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving
Identify and resolve problems in a timely manner.
Customer Service
Manages difficult or emotional customer situations.
Responds promptly to customer needs.
Responds to requests for service and assistance.
Maintain a calm and friendly demeanor with all customers and in all situations
Adaptability
Adapt to changes in the work environment.
Manage competing demands.
Deal with frequent change, delays or unexpected events.
Attendance and Punctuality
Consistently report to work and arrive on time.
Arrives at meetings and appointments on time.
Dependability
Respond to management direction.
Commit to meeting department goals and expectations.
Complete tasks on time or notify appropriate person with an alternate plan.
Quality
Demonstrates accuracy, thoroughness and attention to detail.
Looks for ways to improve and promote quality.
Applies feedback to improve performance.
Monitors own work to ensure quality.
Quantity
Meets and strive to increase productivity standards.
Completes work in timely manner.
Works quickly and accurately with a sense of urgency.
Safety and Security
Uses equipment and materials properly.
Protects the safety of self, co‑workers, and Co‑op patrons at all times.
Report any potentially harmful equipment or situations to supervisor without delay.
Report safety‑related accidents and incidents to a manager immediately.
Follow all company safety policies and procedures.
Operate equipment properly and in a safe manner that will not lead to injury of self or others.
Follow all safe food handling guidelines as required by local, state, and federal laws.
Maintain Food Handler certification.
Essential Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent Physical Demands
Stand for extended periods of time.
Use hands to grasp, handle, and feel.
Reach with hands and arms.
Walk, climb, balance, and stoop, squat and kneel.
Lift and move up to 30 pounds.
Talk and hear.
Taste Food.
Occasional Physical Demands
Lift and move up to 50 pounds.
Specific Vision Ability
Close vision, distance vision, peripheral vision, and depth perception.
Work Environment The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent exposure
Cold to hot, and wet or humid conditions (weather and non‑weather).
Fumes and airborne particles ranging from natural to chemical.
Hand washing and wearing disposable gloves.
Work with knives and other tools including plastic and metal.
Work with various cleaning products including bleach.
Handle meat, seafood, dairy, and other animal products as well as nuts, soy, corn, and other non‑animal products.
The noise level in the environment is usually moderate to loud.
Important Disclaimer Notice The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change. Sacramento Natural Foods Co‑op provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, religion, sex, gender, gender expression, pregnancy, childbirth, perceived pregnancy, reproductive health decision making, age, sexual orientation, marital status, mental or physical disability status, medical conditions, military/veteran status, political activities/affiliations, status as a victim of domestic violence, genetic information, or any other characteristics protected by federal, state, or local laws.
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