Provide Community
Data/Operations Team Administrator
Provide Community, Brentwood, Tennessee, United States, 37027
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Data/Operations Team Administrator
role at
Provide Community
3 days ago – Be among the first 25 applicants
Job Overview We are looking for a candidate who is committed to high quality performance, dynamic, can work in a fast paced environment with excellent ability to prioritise and remain calm in a demanding and changeable situation.
The successful candidate will be enthusiastic, highly motivated and organised to provide an outstanding service. You will need to be confident working within a team in a fast paced environment, have excellent communication skills, IT skills, and be comfortable communicating with patients and colleagues at all levels and working quickly and accurately under pressure.
You will be responsible and accountable for consistently and accurately performing your role, delivering a high quality service in a confident and courteous way to service users.
This post requires proven experience delivering high quality service, working within an administrative environment, using multiple IT systems, managing data, preferable NHS experience but not essential.
Main Duties of the Job
Reception duties: welcoming visitors, answering phones, dealing with enquiries.
Daily input of data including ward admission & discharge databases, ensuring patient documents are updated with appointments, booking transport, ensuring transfer & discharge letters are escalated.
Request appointments, procedures & results.
Provide cover for other team members on the community wards.
Complete audits.
Ensure documentation of patient valuables on admission.
Scan, email & photocopy any information as requested and collate & prepare as required.
Maintain stationery stocks.
Capture staff hours on e‑rostering.
Check staffing levels & escalate any shortages; in liaison with Nurse in Charge, request agency staff.
Check & send agency timesheets to the finance dept.
Handle donations & ensure they are receipted.
Detailed Job Description And Main Responsibilities
Provide high quality reception duties, welcoming and greeting patients, relatives, staff and visitors to the ward and answering the ward telephones in a professional and courteous manner; dealing with enquiries appropriately and efficiently.
Communicate any changes affecting the normal processes on the ward to other relevant departments without delay.
Daily input and updating of data including updating ward admission and discharge databases, ensuring patients' documentation is updated with appointments and procedures, including patient follow‑ups, booking patient transport, transferring patient to other care, ensuring transfer and discharge letters are escalated onto the correct department or GP as per the Organisation's Policies and Procedures.
Request appointments, procedures and results from other departments, within the appropriate time scale.
Provide cover for other team members, collate and distribute daily, weekly and end of month data for the community ward as required in accordance with the Organisation's procedures and within the specified time frames.
Ensure all relevant audits are completed accurately and within the specified time scales.
Ensure documentation of patient's valuables on admission are held securely and in accordance with the Organisation's Policies and Procedures, and returned to the patient upon discharge.
Scan, email and photocopy any information as requested and collate and prepare documentation as required.
Maintain stationery stocks for the ward, ensuring that an agreed stock level is maintained and new stock is ordered when necessary using the relevant procedure.
Capture staff hours on e‑rostering and ensure that all data is accurate and completed within the timescale set out by the Organisation's Policies and Procedures. Ensure this is also signed off by the Nurse in Charge to avoid any delays.
Check staffing levels on a daily and weekly basis and escalates any shortages; in liaison with the Nurse in Charge, request agency staff to ensure the ward is staffed within the safe staffing levels.
Check and send agency timesheets to the finance dept on a weekly basis to ensure payment is processed.
Handle donations, charitable funds monies and ensure they are receipted into the correct budgets.
There may be a requirement to undertake other duties as reasonably required to support the organisation, which may include work at other organisation's managed locations. The post holder will not be required to undertake any function for which they are not trained or qualified to perform.
Person Specification Qualifications
NVQ Level 3 or equivalent
MS Word, Excel and Outlook experience and/or qualifications
Experience
Previous NHS or Care experience
Previous admin or reception experience
Desirable Criteria
SystemOne knowledge
Knowledge of medical terminology
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitals and Health Care
Additional Information Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from underrepresented groups. The successful applicant will be required to bring all of the required documentation to the interview and pre‑employment appointment.
Closing date may be brought forward at any time. COVID‑19 vaccination is strongly encouraged. We are committed to equal opportunities, flexible working practices and the National Living Wage.
#J-18808-Ljbffr
Data/Operations Team Administrator
role at
Provide Community
3 days ago – Be among the first 25 applicants
Job Overview We are looking for a candidate who is committed to high quality performance, dynamic, can work in a fast paced environment with excellent ability to prioritise and remain calm in a demanding and changeable situation.
The successful candidate will be enthusiastic, highly motivated and organised to provide an outstanding service. You will need to be confident working within a team in a fast paced environment, have excellent communication skills, IT skills, and be comfortable communicating with patients and colleagues at all levels and working quickly and accurately under pressure.
You will be responsible and accountable for consistently and accurately performing your role, delivering a high quality service in a confident and courteous way to service users.
This post requires proven experience delivering high quality service, working within an administrative environment, using multiple IT systems, managing data, preferable NHS experience but not essential.
Main Duties of the Job
Reception duties: welcoming visitors, answering phones, dealing with enquiries.
Daily input of data including ward admission & discharge databases, ensuring patient documents are updated with appointments, booking transport, ensuring transfer & discharge letters are escalated.
Request appointments, procedures & results.
Provide cover for other team members on the community wards.
Complete audits.
Ensure documentation of patient valuables on admission.
Scan, email & photocopy any information as requested and collate & prepare as required.
Maintain stationery stocks.
Capture staff hours on e‑rostering.
Check staffing levels & escalate any shortages; in liaison with Nurse in Charge, request agency staff.
Check & send agency timesheets to the finance dept.
Handle donations & ensure they are receipted.
Detailed Job Description And Main Responsibilities
Provide high quality reception duties, welcoming and greeting patients, relatives, staff and visitors to the ward and answering the ward telephones in a professional and courteous manner; dealing with enquiries appropriately and efficiently.
Communicate any changes affecting the normal processes on the ward to other relevant departments without delay.
Daily input and updating of data including updating ward admission and discharge databases, ensuring patients' documentation is updated with appointments and procedures, including patient follow‑ups, booking patient transport, transferring patient to other care, ensuring transfer and discharge letters are escalated onto the correct department or GP as per the Organisation's Policies and Procedures.
Request appointments, procedures and results from other departments, within the appropriate time scale.
Provide cover for other team members, collate and distribute daily, weekly and end of month data for the community ward as required in accordance with the Organisation's procedures and within the specified time frames.
Ensure all relevant audits are completed accurately and within the specified time scales.
Ensure documentation of patient's valuables on admission are held securely and in accordance with the Organisation's Policies and Procedures, and returned to the patient upon discharge.
Scan, email and photocopy any information as requested and collate and prepare documentation as required.
Maintain stationery stocks for the ward, ensuring that an agreed stock level is maintained and new stock is ordered when necessary using the relevant procedure.
Capture staff hours on e‑rostering and ensure that all data is accurate and completed within the timescale set out by the Organisation's Policies and Procedures. Ensure this is also signed off by the Nurse in Charge to avoid any delays.
Check staffing levels on a daily and weekly basis and escalates any shortages; in liaison with the Nurse in Charge, request agency staff to ensure the ward is staffed within the safe staffing levels.
Check and send agency timesheets to the finance dept on a weekly basis to ensure payment is processed.
Handle donations, charitable funds monies and ensure they are receipted into the correct budgets.
There may be a requirement to undertake other duties as reasonably required to support the organisation, which may include work at other organisation's managed locations. The post holder will not be required to undertake any function for which they are not trained or qualified to perform.
Person Specification Qualifications
NVQ Level 3 or equivalent
MS Word, Excel and Outlook experience and/or qualifications
Experience
Previous NHS or Care experience
Previous admin or reception experience
Desirable Criteria
SystemOne knowledge
Knowledge of medical terminology
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Hospitals and Health Care
Additional Information Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from underrepresented groups. The successful applicant will be required to bring all of the required documentation to the interview and pre‑employment appointment.
Closing date may be brought forward at any time. COVID‑19 vaccination is strongly encouraged. We are committed to equal opportunities, flexible working practices and the National Living Wage.
#J-18808-Ljbffr