Multi-Channel Customer Experience Specialist

A healthcare provider in Knoxville is seeking a Customer Service Representative to handle inquiries and resolve issues across phone, email, and chat. Candidates should have 1-2 years of experience in customer service and possess strong problem-solving skills. This full-time role emphasizes professionalism and detail-oriented tasks, ensuring a positive service experience. The ideal candidate will be proficient in customer service software and have a strong ability to manage high call volumes. A collaborative spirit and the capability to work in a fast-paced environment are essential. #J-18808-Ljbffr