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Quest Diagnostics

Phlebotomist II Site Lead

Quest Diagnostics, Collinsville, Illinois, United States, 62234

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Phlebotomist II Site Lead

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Quest Diagnostics

Location: Collinsville, IL Schedule: Monday to Friday, 7:00 AM to 4:00 PM, with rotational weekends

Pay range: $19.31 - $22.21 / hour

Job Description The PSR II – Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The role directs daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and could also lead one or more PSR on site.

Benefits Information

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

Best-in-class well-being programs

Annual, no-cost health assessment program Blueprint for Wellness®

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 "MyDay" off

FinFit financial coaching and services

401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

Employee stock purchase plan

Life and disability insurance, plus buy-up option

Flexible Spending Accounts

Annual incentive plans

Matching gifts program

Education assistance through MyQuest for Education

Career advancement opportunities

and so much more!

Responsibilities

Collect specimens according to established procedures.

Administer oral solutions according to established training.

Research test/client information and confirm and verify all written and electronic orders.

Complete all data entry requirements accurately.

Enter billing information and collect payments when required.

Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens.

Perform departmental-related clerical duties such as data entry, inventory, stock supplies, answer phones when needed.

Read, understand and comply with departmental policies, protocols and procedures.

Verify patient demographic info/initials and confirm tubes labeled correctly.

Assist with compilation and submission of monthly statistics and data.

Maintain phlebotomy logs in a timely manner.

Complete training courses and stay up‑to‑date with the latest techniques.

Travel to Territory Manager meetings if held off‑site.

Participate in special projects and teams.

Stay up to date on company communications and assist with the distribution of technical information.

Perform Point of Care (POC) testing and complete training/competency evaluations.

Act as mentor and resource for new employees, assisting with transition into the PSC work environment.

Assist with periodic inventory counts, report shortages and problems to group leader or supervisor.

Assist with preparation of schedules for the assigned workgroup or PSC's.

Communicate professionally with clients to resolve or refer, and document problems, prepare documentation and report critical issues.

Ensure staff follows safety precautions by wearing a clean, button lab coat, gloves and face shield when required.

Assist supervisors with implementation of SOPs for phlebotomy services.

Ensure facilities are neat, clean and in good repair; report required repairs and maintenance.

Act as a coach, mentor, instructor and resource advisor for new employees, serving as point of contact on site.

Qualifications

Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.

Keyboard/data entry experience.

Flexible and available based on staffing needs, including weekends, holidays, on‑call and overtime.

Reliable transportation, valid driver's license, clean driving record.

Travel and flexible hours required to work multiple locations.

Preferred Work Experience

Minimum 2 years in a Patient Service Center environment.

Customer service experience in a retail or service environment.

Physical And Mental Requirements

Lift light to moderately heavy objects, up to 40 pounds frequently.

Must be able to sit or stand for long periods with long hours of eye and hand coordination.

Perform repetitive tasks with dominant hand frequently.

Travel required.

Extensive use of phone and PC.

Fine dexterity with hands/steadiness.

Walking, balancing, bending/kneeling, pushing/pulling, reaching/twisting.

Knowledge

Committed to all Quest Diagnostics Policies & Procedures.

Ability to communicate effectively in English.

Skills

Provide quality, error‑free work in a fast‑paced environment.

Work independently with minimal on‑site supervision.

Excellent phlebotomy skills including pediatric and geriatric.

Superior customer focus and ability to communicate openly and transparently.

Handle multiple priorities in a high‑volume setting.

Make decisions based on established procedures and exercise good judgment.

Education

High School Diploma or Equivalent.

License/Certificate

Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington, Louisiana).

About The Team Quest Diagnostics honors our service members and encourages veterans to apply.

We appreciate and value our staffing partners, but do not accept unsolicited resumes from agencies.

Equal Opportunity Employer Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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