UPMC
Patient Service Coordinator (Medical Assistant/Front Office Role)- Oncology
UPMC, Seneca, Pennsylvania, United States, 16346
Overview
Join UPMC Hillman Cancer Center as a Patient Service Coordinator! In this hybrid role, you combine clinical expertise with front‑office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. Responsibilities
Front‑office excellence: greet and register patients, schedule appointments, verify insurance, and collect copays while providing outstanding customer service. Clinical support: assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Maintain high visibility and provide lobby/waiting room coordination and supervision. Collect 100% of copays daily and correctly balance at the end of each day. Coordinate scheduling and manage bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Assist in registration of patients, including verification of health insurance coverage. Respond appropriately to crisis situations and report any safety issues. Qualifications
High School graduate or equivalent required. Minimum of three years of direct patient care and/or phlebotomy experience. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. Strong interpersonal skills and ability to work with individuals from multidisciplinary groups. Excellent organizational skills. Licensure, Certifications, and Clearances
Medical Assistant or Phlebotomy licensure preferred. CPR required (AHA standards within 30 days of hire). Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR). Act 34 compliance. Benefits
Daylight hours, Monday through Friday—no evenings, weekends or holidays. Float differential and mileage reimbursement. UPMC is an Equal Opportunity Employer/Disability/Veteran #J-18808-Ljbffr
Join UPMC Hillman Cancer Center as a Patient Service Coordinator! In this hybrid role, you combine clinical expertise with front‑office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. Responsibilities
Front‑office excellence: greet and register patients, schedule appointments, verify insurance, and collect copays while providing outstanding customer service. Clinical support: assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Maintain high visibility and provide lobby/waiting room coordination and supervision. Collect 100% of copays daily and correctly balance at the end of each day. Coordinate scheduling and manage bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Assist in registration of patients, including verification of health insurance coverage. Respond appropriately to crisis situations and report any safety issues. Qualifications
High School graduate or equivalent required. Minimum of three years of direct patient care and/or phlebotomy experience. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. Strong interpersonal skills and ability to work with individuals from multidisciplinary groups. Excellent organizational skills. Licensure, Certifications, and Clearances
Medical Assistant or Phlebotomy licensure preferred. CPR required (AHA standards within 30 days of hire). Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR). Act 34 compliance. Benefits
Daylight hours, Monday through Friday—no evenings, weekends or holidays. Float differential and mileage reimbursement. UPMC is an Equal Opportunity Employer/Disability/Veteran #J-18808-Ljbffr