SmartLine Human Resource Services Inc
Online Customer Service Representative
SmartLine Human Resource Services Inc, San Juan, San Juan, us, 00902
On-site - San Juan No Exp Required High/Senior High School Full-time
Responsibilities
Respond to customer inquiries via email and chat.
Assist with product information, order processing, and troubleshooting.
Maintain a positive attitude and provide excellent customer service.
Document customer interactions and feedback for quality assurance.
Collaborate with team members to enhance service processes.
Work flexible hours including weekends and holidays.
Qualifications
Educational Qualifications:
High School Diploma or equivalent required.
Experience Level:
No prior experience necessary; training will be provided.
Skills and Competencies:
Strong customer service abilities, team player mentality, excellent interpersonal skills, and a strong work ethic.
Working Conditions:
Remote work environment with flexible scheduling.
Qualities and Traits:
Strong communication skills, patience, problem-solving abilities, and a friendly demeanor.
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Responsibilities
Respond to customer inquiries via email and chat.
Assist with product information, order processing, and troubleshooting.
Maintain a positive attitude and provide excellent customer service.
Document customer interactions and feedback for quality assurance.
Collaborate with team members to enhance service processes.
Work flexible hours including weekends and holidays.
Qualifications
Educational Qualifications:
High School Diploma or equivalent required.
Experience Level:
No prior experience necessary; training will be provided.
Skills and Competencies:
Strong customer service abilities, team player mentality, excellent interpersonal skills, and a strong work ethic.
Working Conditions:
Remote work environment with flexible scheduling.
Qualities and Traits:
Strong communication skills, patience, problem-solving abilities, and a friendly demeanor.
#J-18808-Ljbffr