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Goldberg Segalla

eBilling Specialist

Goldberg Segalla, Buffalo, New York, United States, 14266

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Goldberg Segalla, a dynamic and collaborative law firm with a national presence, seeks a highly motivated and organized individual to join its team as an eBilling Specialist in its Buffalo office. The eBilling Specialist will assist with overall coordination, execution, and upkeep of legal billing setups and maintain eBilling workflow.

ESSENTIAL JOB FUNCTIONS

Pursue expert knowledge of various eBilling vendors

Knowledge of timekeepers, rates, WIP fees, and disbursements

Knowledge and understanding of client guidelines

Investigate and research problems and work to resolve in a timely manner

Prioritize and organize numerous email requests

Responsible for follow up and completion of assigned tasks

Assist with special projects and deadlines as needed

Communicate regularly with clients, attorneys, and other office staff regarding problematic issues

Effectively collaborate with the Billing Process team to foster a professional and positive team culture while addressing the overall needs of the department

Acquire comprehensive knowledge of all billing processes and applications to become a subject matter expert regarding the firm's programs and assigned ebilling vendors

Perform effectively in a fast paced and deadline driven environment

Demonstrate self-motivation and ownership of assigned work

Perform administrative work, including but not limited to, outlook, document management, copier, fax and postage machine

Assist with department training when needed

Thoroughly and timely address inquiries while communicating effectively

Contribute by recommending actions that would allow for more effective processes in the department

Additional duties as assigned

REQUIRED SKILLS/ABILITIES & EXPERIENCE

Two (2) years of billing, legal, or accounting experience

Intermediate computer skills including but not limited to Microsoft Applications

Strong organizational, attention to detail, and time management skills

Self-motivated and takes ownership of assigned work.

Excellent analytical and problem-solving skills necessary to compile, analyze, and interpret data

Excellent written and verbal communication skills.

Regularly required to observe and assess data and documents, in printed form and on computer screens

May be requested to work beyond normal work hours and weekends for special projects

Works well in a team environment

Ability to work independently within general guidelines and minimal supervision

Ability to maintain confidentiality

Willingness and ability to assume new tasks and responsibilities

Commitment to follow-up and issue resolution

Competence in using math and performing calculations

PHYSICAL REQUIREMENTS

Regularly required to physically operate routine office equipment such as telephones, computers, printers, copiers, etc.

Regularly required to sit for extended periods of time.

May be required to move objects up to 25 lbs. from one level to another from time to time

Must have reliable means of transportation to work location

Repetitive movement of hands and fingers – typing and/or writing

Benefits The hourly range for this position is $20.00 to $26.00. Actual pay may be adjusted based on experience and other job-related factors permitted by law. This position also offers bonuses, and a full benefits package. Our benefits package includes, but is not limited to, health insurance, dental insurance, life insurance, a 401(k) plan, flexible spending, and more.

Goldberg Segalla isn’t merely a business—we’re a community. We value the diversity of our team and strive to create a collaborative and enjoyable culture for everyone, where leadership is rewarded, and efficiency, mutual respect, and working together for the common good are traits we all embody.

Goldberg Segalla is a national civil litigation firm with offices spanning major metro markets across the U.S., providing strategic coverage wherever our clients do business. As a firm of experienced litigators and trial attorneys, Goldberg Segalla's capabilities span business and commercial disputes, employment and labor, insurance coverage, product liability, and more. Today, our more than 500 attorneys are trusted counselors to public and private clients in key sectors and industries including construction and energy, transportation, manufacturing, retail and hospitality, and insurance.

Department: Client Revenue and Ops This is a full time position

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