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Citi

Part-Time Universal Banker (20 Hours), Bensonhurst Branch

Citi, Brooklyn, New York, United States, 11210

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Part‑Time Universal Banker (20 Hours), Bensonhurst Branch Join to apply for this role at Citi.

The Universal Banker is an entry level position responsible for assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Responsibilities

Assist in basic account opening for existing customers.

Provide service delivery to internal and external customers to resolve account service issues.

Execute financial transactions in accordance with bank policies and procedures.

Refer opportunities to segment partners where appropriate.

Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively.

Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets.

Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup; drive compliance with applicable laws and regulations; apply sound ethical judgment; and report control issues with transparency.

Qualifications

1–3 years of relevant experience.

Previous retail banking or similar experience required.

Consistently demonstrates clear and concise written and verbal communication skills.

Education

High school diploma or equivalent.

Salary & Benefits Full‑time salary range: $50,030 – $65,270 per year. The hourly rate for this part‑time position is $24.05 – $31.37. Salary is prorated based on hours worked.

Benefits include medical, dental, vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off (vacation, sick leave, holidays). Additional incentive and retention awards may be available for eligible employees. For more details, visit citibenefits.com.

Location Brooklyn, New York, United States.

Employment Type Part‑time.

EEO Statement Citi is an equal‑opportunity employer; qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other protected characteristic. If you are a person with a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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