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SVP Worldwide

Specialist, Total Rewards

SVP Worldwide, Nashville, Tennessee, United States, 37247

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Specialist, Total Rewards

– SVP Worldwide

Job Title:

Specialist, Total Rewards

Department:

People & Culture

Reports To:

Sr. Manager, Total Rewards

FLSA Status:

Exempt

Location:

Nashville, TN (hybrid)

SVP Worldwide – home to the iconic brands SINGER®, HUSQVARNA VIKING®, PFAFF®, and CREATIVATE – is the world’s largest consumer sewing machine company. For over 170 years, we’ve inspired makers everywhere, from seasoned sewists to first‑time creators. Headquartered in Nashville, TN, with offices in Milan, Mexico City, and Singapore and sales offices, R&D labs, manufacturing hubs, and distribution centers around the world – our reach is truly global.

At SVP Worldwide, we live our values:

Think Like Our Customer, Be Curious and Creative, Include Others and Be Transparent.

We’re building a connected, inclusive, and customer‑first culture where passionate people can thrive.

Job Summary We’re seeking a highly organized, employee‑focused, detail‑oriented Total Rewards Specialist who also has experience in benefits. This team member will play an essential role providing support and guidance to team members and leaders throughout the organization on a variety of people‑related requests. The position requires an action‑oriented individual who thrives in a fast‑paced environment with multiple priorities, willing to learn, grow, and handle confidential information with the utmost discretion and professionalism. Excellent communication skills, a high level of attention to detail, confidentiality, and dependability are essential.

Job Responsibilities

Compensation and Benefits Administration Support

Assist with benefits administration including benefits enrollments, life events questions, and confirming dependent verification documents are on file.

Assist with Benefits invoice processing.

Coordinate the ADA Accommodation process to ensure that requests are managed timely.

Participate in Benefits and 401(k) Committee meetings.

Create and maintain Global Job Description database to ensure job descriptions are accurate, professionally written, and accessible to the Global HR team.

Serve as back up to Sr Manager, Total Rewards for compensation analysis requests.

Collaborate with Vendor to support unemployment claims and employment verifications.

Employee Engagement

Manage employee inquiries seeking HR support and directly respond or redirect to the appropriate self‑service portal and/or the HR subject‑matter expert.

Monitor the shared mailboxes for HR, Benefits, and ADP Lyric assistance requests.

Lead communication strategy to educate employees about maximizing benefits, 401(k), and wellness platforms.

HR Technology/Systems & Employee Resources

Oversee ongoing maintenance of HRIS system ensuring data and reporting integrity.

Serve as subject‑matter expert for employee inquiries and issues related to HR self‑service portal and manager self‑service portal.

Lead assigned initiatives and projects (g.ADP Lyric LMS build, job descriptions, etc.).

Maintain Learning Management System, working proactively with Managers to support development training needs.

Manage Company Policies in ADP Lyric and monitor to ensure acknowledgements are complete.

Perform and/or coordinate employee updates/off‑boarding duties to include but not limited to employee status changes, promotions, title changes, and terminations.

Maintain I‑9s in compliance with Federal guidelines.

HR Compliance

Assist with maintaining the visa application process, tracking application status, and working closely with HR, legal, and employees to ensure compliance with immigration laws and regulations.

Manage the Blanket Visa to remain current and collaborate with Immigration Attorney to update as needed based on company structure.

Responsible for employee records management, audits all employee files and coordinates with HR Team to ensure compliance with the company’s requirements.

Manage the annual automobile insurance requirements including MVRs, insurance verification, etc.

Assist with annual compliance reporting requirements (e.g., OSHA, EEO‑1, State Reporting).

Serve as first point of contact for workers’ compensation and liaise with appropriate contacts to address employee concerns, escalating issues and/or resolving safety hazards.

Provide general administrative support as needed or support other HR duties as assigned.

You Bring (Requirements, Preferred Experience)

Bachelor’s degree in human resources, Business Administration, or a related field, or high school diploma or equivalent and 5+ years of benefit/total rewards experience required.

4+ years experience working within Human Resources.

2+ years of experience in Benefits Administration or Human Resources Generalist required.

Experience with HRIS platforms, reporting including intranet tools and internal communication platforms strongly preferred.

Content creation experience preferred.

Skills, Abilities And Knowledge

Strong organizational and project management skills with a keen attention to detail.

Excellent written and verbal communication and facilitation skills.

Proficiency with Microsoft Office Suite, SharePoint, and HRIS platforms.

Ability to work collaboratively in a team environment and manage multiple priorities effectively.

Ability to maintain confidentiality and handle sensitive information.

Detail‑oriented and capable of maintaining accurate records and data.

Adaptable to change in the work environment, is a Change Agent.

Willingness to develop, is self‑aware and open to feedback.

Customer focused with professional presence along with having confidence and comfort responding to inquiries.

Predictable and regular attendance required.

We Offer You

Full benefits package; medical, dental, vision.

401(k) plan.

Competitive PTO accrual as well as additional wellness days.

Hybrid work schedule.

Work environment that harbors a culture of collaboration and community.

Learning and development opportunities.

Physical Requirements

Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printer, etc. and remain in a stationary position 50% of the time.

Required to retrieve or reposition products like sewing machines weighing up to 50 pounds.

Any additional physical requirements.

The Employer retains the right to change or assign other duties to this position.

Work Environment/Location/Flex Arrangement SVP Worldwide offers a fast‑paced and ever‑changing environment. As part of our Flexible Workplace Policy, this position will be hybrid based in our company HQ in Nashville, TN.

Why You Will Love Being a Part of the SVP Worldwide Team We take care of our team! We offer a competitive benefit package including multiple health plan options comprised of vision and dental plans, 401(k) plan, life insurance, disability insurance, pet insurance, parental leave, generous employee discounts and paid time off benefits including wellbeing days.

At SVP Worldwide, we celebrate diversity, equity, and inclusion and strive to employ a unique workforce that is reflective of our consumers across the globe. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

SVP Worldwide is an equal‑opportunity employer and makes employment decisions based on merit and qualifications. SVP Worldwide prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration.

In The News In 2021, SVP Worldwide was acquired by Platinum Equity (www.platinumequity.com), a global investment firm with more than $25 billion of assets under management and a portfolio of approximately 50 operating companies that serve customers around the world. Platinum Equity has committed to fully support SVP Worldwide’s continued growth and to bring additional financial and operational resources to help accelerate the company’s efforts.

Join Our Team Like what you see? Then come “sew” and grow your career with us!

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