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Market America Inc

Human Resources Generalist

Market America Inc, Greensboro, North Carolina, us, 27497

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Market America | SHOP.COM 's mission is to provide a system for entrepreneurs to create an ongoing income, while providing consumers worldwide with a better way to shop. Through revolutionary technology and the power of people, we are creating the economy of the future.

Position Summary The Human Resources Generalist performs a variety of human resources functions to support employees and managers at Market America including payroll reconciliation and processing, HR records coordination, benefits enrollment, and internal publications. This position will promote positive employee relations, customer relations and promote a professional image of Market America.

Essential Function and Responsibilities

Serves as a main point-of-contact; interprets various routine HR programs, policies, and procedures to ensure clarity for employees and managers, assists in resolving employee issues

Establish and maintain employee payroll records and confidential employee data or files, this includes data integrity of HRIS System

Comply with local, state, and federal payroll regulations and respond to questions and special requests from regulatory agencies

Assists with the administration of benefits including invoice reconciliation and auditing.

Verifies computations of timekeepers and research shortage claims

Conducts onboarding of all new employees, submitting criminal background checks and drugs screens

Conducts onboarding of all independent contractors and temporary employees; offboarding of independent contractors

Ensures new hire paperwork is completed in compliance with company policy, federal and state requirements

Processes invoices for all HR-related expenses, reconciles issues and manages contracts and vendor relationships

Manages departmental budget spreadsheets for HR-related expenses

Creates photo ID badges and maintains security access system

Acts as a resource for various HR special projects

Assists with Immigration processes and human resources audits

Addresses employee or customer concerns and/or elevates to the Management team

Supports the Company’s Safety Programs

Acts as an ambassador and champion of the company culture, ethics, and values .

Performs other duties as needed.

Education & Experience

High School Diploma, required or equivalent

Associate Degree, preferred

Three (3) to five (5) years of Human Resources experience required

SHRM or HRCI certification preferred

ADP and Paylocity experience preferred

Demonstrated experience in managing various levels of employees with different educational backgrounds, work style habits and employment histories

Demonstrated experience in payroll processing functions

Computer/Communication Skills

Proficient use of MS Office programs: Word, Excel, and Outlook, required

Proficient use of HRIS/Payroll related software, required

Ability to get along and work with diverse personalities; tactful, mature, flexible

Prioritizes and models good communication skills; follows up, timely responses, proactive and positive in approach

Moderate to high levels in reading comprehension, writing, and speaking in English; active listening; attention to detail; critical thinking; creative problem solving; complex problem solving; and judgment.

Ability to establish credibility and be decisive—but is able to recognize and support senior management’s preferences and priorities to advance the organization

Results and people oriented, with judgment to balance other business considerations

Service oriented, but assertive/persuasive

Travel

Annual conference participation and related travel

Physical Requirements and Work Environment

Normal office environment with little exposure to dust and weather conditions prevalent at the time (i.e., cold hot/humid)

Routinely uses standard office equipment such as computers, phones, cameras, photocopiers, and filing cabinets

May require visits to the Warehouse area- where employee may be exposed to moving mechanical parts, dust, and mild noise levels

Regularly required to talk, walk, stand, bend, twist, reach with hands and arms, stoop kneel and crouch

Raise and lower an object from one level to the another, less than 20 lbs.

Good (corrected) eyesight and hand/eye coordination

Prolonged computer work at a workstation

Equal Opportunity/Affirmative Action Employer Market America | SHOP.COM considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status, or any other characteristic protected by law.

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