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Domino's

Customer Service Rep(05545) - 360 Wilkesboro Blvd SE

Domino's, Lenoir, North Carolina, United States, 28645

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Customer Service Representative (05545) – 360 Wilkesboro Blvd SE Our Company Prairie Pizza is a family‑owned Domino’s franchise based in Charlotte, NC. Our three guiding principles are

Golden Rule ,

Teamwork , and

Enthusiasm . We pride ourselves on being the top pizza brand in the Charlotte and Raleigh markets. Our employees enjoy being part of something bigger than just their store, and they bring enthusiasm and passion to every interaction. Domino’s offers growth opportunities for all, whether you aim to become an owner or advance into management.

Job Description Domino’s Pizza is seeking a friendly and enthusiastic Customer Service Representative to join our pizza‑loving family. You will be the voice of our company, handling orders, answering questions, and ensuring every customer has a positive experience.

Responsibilities

Take phone orders with accuracy and efficiency.

Provide excellent customer service with a smile, even over the phone.

Answer customer questions about menu, promotions, and delivery services.

Address and resolve customer concerns with patience and understanding.

Work with the team to ensure smooth operations and happy customers.

Qualifications

Positive attitude and passion for outstanding customer service.

Excellent communication and interpersonal skills.

Ability to multitask and work efficiently in a fast‑paced environment.

Strong problem‑solving skills and a knack for finding solutions.

Basic computer skills and familiarity with point‑of‑sale systems.

Love for pizza is a plus.

What We Offer

Competitive pay and benefits.

Flexible scheduling.

Opportunity to grow and advance within the company.

Fun and friendly work environment.

Delicious discounts on pizza.

Benefits

Health Insurance for eligible employees.

Paid Time Off for eligible employees.

401(k) for eligible employees.

50% off pizza.

Referral bonus.

Career development.

Flexible schedules.

Compensation $10–$12 per hour.

Non‑Negotiable Criteria

Perfectly make pizzas every time by adhering to Domino’s standards and procedures.

Maintain a 100% image at all times, adhere to the dress code, and represent the brand positively.

Work with hustle and energy in a fast‑paced, efficient style.

Be friendly and have a smile with all customers; excellent service and a positive attitude are essential.

Additional Information Must be at least 16 years old.

All information will be kept confidential in accordance with EEO guidelines.

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