Vanderbilt University Medical Center
Senior Registration Specialist (shift: 10:30a-7p) - ONSITE
Vanderbilt University Medical Center, Nashville, Tennessee, United States, 37247
Discover Vanderbilt University Medical Center
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work départ. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization Admitting A
Job Summary Determines need, delivers training and assists with the ongoing, long‑term improvement of employees’ skills with minimal guidance. Responsible for the onsite registration, arrival processes, discharge and insurance validation. Resolves issues related to registration, billing, insurance, and payment of accounts. Acts as a mentor to peers.
Key Responsibilities
Responsible for introducing, training, supporting and mentoring new staff to their role.
Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
Performs all assigned area functions per departmental guidelines.
Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
Provides customer service and status updates in waiting room, in‑room, and prior to patient departure.
Requests payment and provides payment‑plan information for patient account balances when necessary.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
System Knowledge (Intermediate): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.
Data Entry (Intermediate): The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
Customer Service (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for teilen, responsive to customer needs.
Critical Thinking (Intermediate): The objective analysis and evaluation of an issue in order to form a judgment.
Mentoring & Coaching (Novice): The essence of training and mentoring on the job is transfer of knowledge. While training can be considered more formal and scheduled, mentoring is often in the form of guidance and "hands‑on" experiences. The reporting relationship is unimportant since the purpose is to pass on information and experiences. These discussions normally center around a person's goal of learning job procedures, content, standards, analysis and problem‑solving.
Documentation (Intermediate): Ensures that all documentation is complete, accurate, thorough, and compliant.
Core Accountabilities
Organizational Impact: resultado en no‑rout… encargos work with minimal guidance.
Problem Solving/Complexity of work: Conducts research and analysis to solve some non‑routine problems.
Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
Team Interaction: Provides informal guidance and support to less experienced team members.
Core Capabilities Supporting Colleagues: Develops Self and Others continuously improves own skills by identifying development opportunities; Builds and Maintains Relationships seeks to understand colleagues' priorities, working styles and develops relationships across areas; Communicates Effectively openly shares information with others and communicates in a clear and courteous manner; Delivering Excellent Services serves others with compassion, solves complex problems, offers meaningful advice and support; Ensuring High Quality performs excellent work, ensures continuous improvement, fulfills safety and regulatory requirements; Managing Resources Effectively demonstrates accountability and stewardship of organizational resources, and makes data‑driven decisions; Fostering Innovation generates new ideas, applies technology, adapts to change.
Position Qualifications Experience Level:
3 years
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
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Organization Admitting A
Job Summary Determines need, delivers training and assists with the ongoing, long‑term improvement of employees’ skills with minimal guidance. Responsible for the onsite registration, arrival processes, discharge and insurance validation. Resolves issues related to registration, billing, insurance, and payment of accounts. Acts as a mentor to peers.
Key Responsibilities
Responsible for introducing, training, supporting and mentoring new staff to their role.
Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
Performs all assigned area functions per departmental guidelines.
Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
Provides customer service and status updates in waiting room, in‑room, and prior to patient departure.
Requests payment and provides payment‑plan information for patient account balances when necessary.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Technical Capabilities
System Knowledge (Intermediate): Knowledge of the operation and support of the system from the standpoint of computer operations, network operations, and/or technical support.
Data Entry (Intermediate): The ability to transcribe information from the original source into an electronic system according to written and verbal instructions efficiently and accurately.
Customer Service (Intermediate): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for teilen, responsive to customer needs.
Critical Thinking (Intermediate): The objective analysis and evaluation of an issue in order to form a judgment.
Mentoring & Coaching (Novice): The essence of training and mentoring on the job is transfer of knowledge. While training can be considered more formal and scheduled, mentoring is often in the form of guidance and "hands‑on" experiences. The reporting relationship is unimportant since the purpose is to pass on information and experiences. These discussions normally center around a person's goal of learning job procedures, content, standards, analysis and problem‑solving.
Documentation (Intermediate): Ensures that all documentation is complete, accurate, thorough, and compliant.
Core Accountabilities
Organizational Impact: resultado en no‑rout… encargos work with minimal guidance.
Problem Solving/Complexity of work: Conducts research and analysis to solve some non‑routine problems.
Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
Team Interaction: Provides informal guidance and support to less experienced team members.
Core Capabilities Supporting Colleagues: Develops Self and Others continuously improves own skills by identifying development opportunities; Builds and Maintains Relationships seeks to understand colleagues' priorities, working styles and develops relationships across areas; Communicates Effectively openly shares information with others and communicates in a clear and courteous manner; Delivering Excellent Services serves others with compassion, solves complex problems, offers meaningful advice and support; Ensuring High Quality performs excellent work, ensures continuous improvement, fulfills safety and regulatory requirements; Managing Resources Effectively demonstrates accountability and stewardship of organizational resources, and makes data‑driven decisions; Fostering Innovation generates new ideas, applies technology, adapts to change.
Position Qualifications Experience Level:
3 years
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
#J-18808-Ljbffr