Senior IT Service Desk Specialist – End-User Advocacy

A reputable technology service provider is seeking a Computer Specialist III for the Department of Energy (DOE) site in Aiken, SC. This role promotes self-service tools, maintains IT relationships, and enhances end-user satisfaction. Responsibilities include handling trouble tickets, mentoring peers, and conducting surveys to improve services. Candidates should possess strong communication skills and a solid IT background. A high school diploma is required, while a bachelor's degree and CompTIA A+ certification are preferred. Competitive benefits package included. #J-18808-Ljbffr