Sentry Insurance
Policy Operations Service Representative
Sentry Insurance, Nashville, Tennessee, United States, 37247
Provides new business, underwriting assistance, billing, or policy services for personal lines, commercial or life insurance or brokerage products.
What You’ll Do As a PL Operations Technician, you will:
Review applications for completeness and coverage to determine if they are within eligibility guidelines
Contact insurance agents by phone, email, and mail to request necessary information
Suggest ways to streamline procedures and processes to improve production efficiency and quality of work
Review requests for renewal, cancellation, endorsements, and policies for renewal consideration
Make independent decisions regarding cancellation or non-renewal of risks in accordance with company policy and procedure and in compliance with specific statutory regulations
Research inquiries from customers or agents, as well as generating letters and corresponding policy documents as needed
What It Takes
High school diploma or equivalent experience required
Minimum 6 months of clerical, auto customer service, or underwriting experience preferred
Very good written and verbal communication skills to handle service needs of producers and customers
Working knowledge of PC software applications
Knowledge of Personal Lines operations and business systems beneficial
Ability to prioritize work and maintain appropriate service standards
Working knowledge of telecommunication systems and call center software
What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.
Meal Subsidy
available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
program.
Generous Paid-Time Off plan for you to enjoy time out of the office as well as
Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.
Well-being and
Employee Assistance
programs.
Sentry Foundation
gift matching
program to encourage charitable giving.
About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because veniam, our company is one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Erin Haddaway Erin.Haddaway@sentry.com Talent Acquisition Specialist
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race πληροφοριών, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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What You’ll Do As a PL Operations Technician, you will:
Review applications for completeness and coverage to determine if they are within eligibility guidelines
Contact insurance agents by phone, email, and mail to request necessary information
Suggest ways to streamline procedures and processes to improve production efficiency and quality of work
Review requests for renewal, cancellation, endorsements, and policies for renewal consideration
Make independent decisions regarding cancellation or non-renewal of risks in accordance with company policy and procedure and in compliance with specific statutory regulations
Research inquiries from customers or agents, as well as generating letters and corresponding policy documents as needed
What It Takes
High school diploma or equivalent experience required
Minimum 6 months of clerical, auto customer service, or underwriting experience preferred
Very good written and verbal communication skills to handle service needs of producers and customers
Working knowledge of PC software applications
Knowledge of Personal Lines operations and business systems beneficial
Ability to prioritize work and maintain appropriate service standards
Working knowledge of telecommunication systems and call center software
What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.
Meal Subsidy
available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
program.
Generous Paid-Time Off plan for you to enjoy time out of the office as well as
Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.
Well-being and
Employee Assistance
programs.
Sentry Foundation
gift matching
program to encourage charitable giving.
About Sentry We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because veniam, our company is one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Erin Haddaway Erin.Haddaway@sentry.com Talent Acquisition Specialist
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race πληροφοριών, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr