PACSUN
Company Overview
Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials, Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. About the Job
The Assistant Store Manager assists the Store Manager in leading a customer‑focused, top‑line sales driven, profitable, and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors—including a customer‑focused selling culture—and ensuring the execution of the Store’s KPIs. Assistant Managers also must hold store employees accountable to following all policies and procedures. Responsibilities
Display a customer‑focused mindset at all times and ensure all team members deliver an engaging, positive and authentic customer experience. Handle customer situations in compliance with policy and procedures, attempt to “solve for yes” and escalates issues as appropriate. Maintain a clean and well‑organized store and stockroom, promoting a safe working and shopping environment to maximize the customer experience. Share feedback from customers with the leadership team to improve the overall customer experience. Perform as the floor supervisor role as needed to cover non‑peak periods (breaks, etc.). Hold yourself and others responsible for the accomplishment of all operational tasks. Coach and provide feedback on Sales Associate’s performance. Support associate engagement by recognizing and rewarding outstanding performance. Provide direction to associates to ensure understanding of company directives and standards. Prioritize and delegate tasks to meet all operational needs. Support and execute visual directives and maintain visual standards set by the company. Drive efficiency in all operational store processes. Maintain merchandise flow, filling and presentation standards throughout the store and stockroom. Ensure all store associates follow all policies, procedures and all Safety Program practices. Reflect the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends. Inspire and motivate others by consistently exhibiting core value behaviors. Demonstrate willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends. Qualifications
Passion for product, brands, fashion and trends. High School Diploma or equivalent preferred. Effective written, verbal and presentation skills. Strong communication skills. Proficient in math and possesses strong computer skills. Excellent time management skills. Leadership Qualities
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross‑functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. Frequently sit/stand for long periods of time and climb ladders as needed. Regularly required to talk or hear; sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Vision abilities: close vision, distance vision, depth perception and ability to adjust focus. Work in open environment with fluctuating temperatures and standard lighting. Hotel, airplane and car travel may be required for SM and above roles only. Position Type/Hours of Work
This is a part‑time position. Ability to work a range between 20-40 hours per week is required. As a national retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Location & Salary
Roseville, CA Salary: $47,500.00 - $82,700.00
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Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials, Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. About the Job
The Assistant Store Manager assists the Store Manager in leading a customer‑focused, top‑line sales driven, profitable, and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors—including a customer‑focused selling culture—and ensuring the execution of the Store’s KPIs. Assistant Managers also must hold store employees accountable to following all policies and procedures. Responsibilities
Display a customer‑focused mindset at all times and ensure all team members deliver an engaging, positive and authentic customer experience. Handle customer situations in compliance with policy and procedures, attempt to “solve for yes” and escalates issues as appropriate. Maintain a clean and well‑organized store and stockroom, promoting a safe working and shopping environment to maximize the customer experience. Share feedback from customers with the leadership team to improve the overall customer experience. Perform as the floor supervisor role as needed to cover non‑peak periods (breaks, etc.). Hold yourself and others responsible for the accomplishment of all operational tasks. Coach and provide feedback on Sales Associate’s performance. Support associate engagement by recognizing and rewarding outstanding performance. Provide direction to associates to ensure understanding of company directives and standards. Prioritize and delegate tasks to meet all operational needs. Support and execute visual directives and maintain visual standards set by the company. Drive efficiency in all operational store processes. Maintain merchandise flow, filling and presentation standards throughout the store and stockroom. Ensure all store associates follow all policies, procedures and all Safety Program practices. Reflect the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends. Inspire and motivate others by consistently exhibiting core value behaviors. Demonstrate willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends. Qualifications
Passion for product, brands, fashion and trends. High School Diploma or equivalent preferred. Effective written, verbal and presentation skills. Strong communication skills. Proficient in math and possesses strong computer skills. Excellent time management skills. Leadership Qualities
Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross‑functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction. Physical Requirements
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds. Frequently sit/stand for long periods of time and climb ladders as needed. Regularly required to talk or hear; sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat. Ability to maneuver around sales floor, stockroom and office areas. Vision abilities: close vision, distance vision, depth perception and ability to adjust focus. Work in open environment with fluctuating temperatures and standard lighting. Hotel, airplane and car travel may be required for SM and above roles only. Position Type/Hours of Work
This is a part‑time position. Ability to work a range between 20-40 hours per week is required. As a national retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required. Other Considerations
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Location & Salary
Roseville, CA Salary: $47,500.00 - $82,700.00
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