J.P. Morgan
Single Lending Desktop (SLD) – Product, Senior Associate
J.P. Morgan, Los Angeles, California, United States, 90079
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Senior Associate
in A cquisition & Engagement Platform - Single Lending Desktop
team, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. As a core leader, you will act as the voice of the customer and develop profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Acts as the Business Analyst for 1 or more sprint teams – including gathering, and documenting requirements managing Agile metrics, and driving Agile ceremonies
Build and manage key relationships by collaborating with lines of business, user community, engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs and drive results
Communicate effectively by representing the product in various settings with a range of stakeholders
Serve as a center for knowledge and proactively solve problems
Demonstrate deep curiosity about the product experience space and actively connect that curiosity and knowledge to teams can effect change
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Demonstrated customer obsession with the ability to build and maintain strong, productive relationships with the line of business, user community, and engineering partners, and the ability to translate customer needs into clear product delivery requirements
Strong team player and leader who inspires action and performance within their team and builds credibility across the enterprise
Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment, with strong partnership, consulting, and influence skills
Exceptional written and presentation skills
Experience working in an Agile environment and with Agile project methodologies and tools, including JIRA; ability to navigate JIRA, create issues, and utilize advanced capabilities such as creating dashboards
Knowledge of the Card Lending business, including Card Lending Services and Fraud Prevention Operations areas
Experience eliciting and documenting requirements, building backlogs, and driving Agile ceremonies
Preferred qualifications, capabilities, and skills
Demonstrates innovation and creativity; generates new ideas and provides forward‑thinking leadership
Collaborates effectively with global teams, showing initiative and autonomy while functioning well in both in‑person and virtual environments
Adapts quickly to changing stakeholder or management direction, maintaining strong organization, and meeting tight deadlines
#J-18808-Ljbffr
As a Product Senior Associate
in A cquisition & Engagement Platform - Single Lending Desktop
team, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. As a core leader, you will act as the voice of the customer and develop profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Acts as the Business Analyst for 1 or more sprint teams – including gathering, and documenting requirements managing Agile metrics, and driving Agile ceremonies
Build and manage key relationships by collaborating with lines of business, user community, engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs and drive results
Communicate effectively by representing the product in various settings with a range of stakeholders
Serve as a center for knowledge and proactively solve problems
Demonstrate deep curiosity about the product experience space and actively connect that curiosity and knowledge to teams can effect change
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Demonstrated customer obsession with the ability to build and maintain strong, productive relationships with the line of business, user community, and engineering partners, and the ability to translate customer needs into clear product delivery requirements
Strong team player and leader who inspires action and performance within their team and builds credibility across the enterprise
Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment, with strong partnership, consulting, and influence skills
Exceptional written and presentation skills
Experience working in an Agile environment and with Agile project methodologies and tools, including JIRA; ability to navigate JIRA, create issues, and utilize advanced capabilities such as creating dashboards
Knowledge of the Card Lending business, including Card Lending Services and Fraud Prevention Operations areas
Experience eliciting and documenting requirements, building backlogs, and driving Agile ceremonies
Preferred qualifications, capabilities, and skills
Demonstrates innovation and creativity; generates new ideas and provides forward‑thinking leadership
Collaborates effectively with global teams, showing initiative and autonomy while functioning well in both in‑person and virtual environments
Adapts quickly to changing stakeholder or management direction, maintaining strong organization, and meeting tight deadlines
#J-18808-Ljbffr