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GGRM Law Firm

Claims Assistant

GGRM Law Firm, Reno, Nevada, United States, 89550

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Workers' Compensation Claims Assistant

Join GGRM Law Firm, Nevada's premier injury law firm, as a

Workers' Compensation Claims Assistant

and make a significant impact on the lives of those who have been injured. If you enjoy assisting clients and are committed to providing excellent and compassionate service, we invite you to join our team.

For over 50 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community.

POSITION SUMMARY A Workers’ Compensation Claims Assistant supports and provides a range of legal support to the Workers’ Compensation Claims Specialist.

Salary Range:

$40,000 - $58,000, depending on experience

ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to, the following:

Assisting with processing claims in accordance with Firm policies and procedures

Ensuring case management software (CMS) feed is cleared daily

Completing all assigned tasks by relevant deadlines

Documenting all relevant activity in CMS properly

Ensuring emails are cleared daily

Maintaining and organizing claim files

Answering client, provider and adjuster calls as needed

Requesting and obtaining medical records and bills and following up accordingly

Reviewing and processing all incoming mail, email, and faxes

Naming all documents in accordance with established naming conventions and saves to the appropriate folder

Ensuring all documents are properly uploaded to the appropriate tab

Assisting attorneys and Claim Specialists with other administrative duties and tasks as assigned

Performing other duties as assigned

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

High school diploma or equivalent

Bilingual in English and Spanish

Excellent oral and written communication skills

Excellent interpersonal skills, analytical, and critical thinking skills

Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer

Ability to work with databases and online technological platforms

Ability to be detail-oriented, diligent, and flexible

Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up

Proficient command of the English language in both oral and written format

Ability to work and maintain patience with diversified individuals of various backgrounds and professional competencies

Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

PREFERRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

Minimum of six months of experience in the legal field

Authorized Nevada Notary

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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