Minster Bank
Relationship Associate - Customer Service - Part Time
Minster Bank, Wapakoneta, Ohio, United States, 45895
Relationship Associate - Customer Service - Part Time
1 day ago Be among the first 25 applicants
When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by offering a variety of services. We encourage our employees to achieve their dreams by providing a family‑friendly work environment that promotes growth, job satisfaction and teamwork.
Job Summary The Customer Service Relationship Associate position is responsible for helping our branches retain and grow their customer base. This is accomplished by providing superior customer sales and service.
Other Responsibilities
Create strong customer relationships and bank growth through superior customer service.
Cross‑sell and refer products by using an effective and consistent sales approach.
Serve our customers by processing over‑the‑counter transactions and assisting with questions.
Be knowledgeable of the bank operations, products and service offerings.
Balance cash drawer and maintain acceptable cash level in the area by following bank procedures and policies.
Adhere to bank audit and compliance policies and procedures.
Resolve a variety of simple maintenance requests and issues.
Provide flexibility of coverage during banking center hours of operation and at other banking centers within the market as needed.
Knowledge, Skills & Abilities
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Broad knowledge of products and services offered by the bank.
Solid knowledge of bank-wide regulations and thorough knowledge of regulations and laws that relate to the department.
Ability to apply common sense to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Job Type: Part‑Time, Non‑exempt, 20 hours
Work Location: In person
Schedule: Our branch is open Monday through Friday 8:30 – 5:00 and Saturday 8:30 – Noon
Minster Bank is an equal opportunity employer.
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When choosing a bank partner, relationships matter. For over 100 years, Minster Bank has been helping individuals, families and businesses achieve their dreams by offering a variety of services. We encourage our employees to achieve their dreams by providing a family‑friendly work environment that promotes growth, job satisfaction and teamwork.
Job Summary The Customer Service Relationship Associate position is responsible for helping our branches retain and grow their customer base. This is accomplished by providing superior customer sales and service.
Other Responsibilities
Create strong customer relationships and bank growth through superior customer service.
Cross‑sell and refer products by using an effective and consistent sales approach.
Serve our customers by processing over‑the‑counter transactions and assisting with questions.
Be knowledgeable of the bank operations, products and service offerings.
Balance cash drawer and maintain acceptable cash level in the area by following bank procedures and policies.
Adhere to bank audit and compliance policies and procedures.
Resolve a variety of simple maintenance requests and issues.
Provide flexibility of coverage during banking center hours of operation and at other banking centers within the market as needed.
Knowledge, Skills & Abilities
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Broad knowledge of products and services offered by the bank.
Solid knowledge of bank-wide regulations and thorough knowledge of regulations and laws that relate to the department.
Ability to apply common sense to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Job Type: Part‑Time, Non‑exempt, 20 hours
Work Location: In person
Schedule: Our branch is open Monday through Friday 8:30 – 5:00 and Saturday 8:30 – Noon
Minster Bank is an equal opportunity employer.
#J-18808-Ljbffr