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Town of Northlake

Senior Municipal Court Clerk/Juvenile Case Manager

Town of Northlake, Granite Heights, Wisconsin, United States

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Description Under general supervision of the Municipal Court Administrator, this position performs advanced clerical and case management duties in support of the Town’s Municipal Court. The role requires specialized knowledge of court operations, municipal court law, and juvenile case management practices. Work involves processing citations, maintaining accurate court records, assisting the public, supporting court proceedings, and serving as the Town’s primary coordinator for all juvenile cases. This position reflects the Town’s commitment to customer service, professionalism, and the fair, efficient administration of justice.

Examples of Duties Juvenile Case Management Functions

Serves as the Town’s lead coordinator for juvenile cases, consistent with Article 45A.451 of the Texas Code of Criminal Procedure, supports youth diversion efforts, reinforces court orders, and helps prevent deeper involvement in the justice system.

Screens, evaluates, and routes juvenile cases.

Coordinates and manages all juvenile dockets; communicates regularly with juveniles, parents, schools, and community partners.

Implements and monitors court orders, including community service, counseling, educational classes, and Teen Court participation; tracks compliance and prepares necessary court orders and judgments.

Provides timely case updates and recommendations to the Judge to support decisions made in the best interest of the child.

Initiates enforcement actions for non-compliance and files required reports with DPS or other agencies.

Supports Teen Court activities as assigned, including volunteer coordination, docket preparation, case assignments, and attendance monitoring.

Recruits and monitors community service sites for juvenile and adult defendants.

Collects and reports data on juvenile outcomes, program usage, recidivism, and compliance for internal reporting and budget planning.

Senior Court Clerk Functions

Provides high-quality, customer-focused service in support of the Town’s Municipal Court operations.

Processes citations, complaints, warrants, payment plans, deferred dispositions, attorney filings, and court date requests; ensures accurate entry and updates in INCODE.

Collects and receives fines, fees, and bonds; prepares and processes payments for citations and warrants; balances the daily cash drawer.

Schedules, prepares, and maintains hearings, trials, and dockets; works closely with the Police Department, Judge, and Prosecutor to support case flow and docket management.

Organizes, transmits, and stores court documents and records consistent with Town and State retention policies; retrieves archived documents as needed.

Assists the public in person, by phone, and by email; explains court procedures, payment options, and defendant rights with professionalism and clarity.

Serves as courtroom clerk during court sessions, assisting the Judge and Prosecutor.

Supports customer service goals by evaluating service quality, fostering cooperative relationships, and identifying opportunities mostrar improvement.

Assists the Court Administrator with workflow coordination and serves as backup when needed.

Performs other duties as assigned to support effective and efficient court operations.

Typical Qualifications Knowledge

Required: Working knowledge of municipal court procedures, court terminology, and courtroom functions.

Municipal Court laws, juvenile case law, and related statutes.

Town operations and municipal government structure.

English grammar, spelling, punctuation, and professional communication.

Microsoft Word, Excel, PowerPoint, and Outlook.

Preferred: Experience with INCODE Court Case Management System.

Skills & Training

Required Listed: Level I Court Clerk Certification.

Level II Court Clerk Certification preferred or911 ability to obtain within two years.

High School diploma or GED required.

Associate degree in a relevant field preferred.

Strong verbal and written communication skills './../.

Effective organization, prioritization, and time management.

Professional interaction with the public, Town employees, and officials.

Ability to work collaboratively with others.

Note: The Town offers additional pay for approved certifications and qualifying education.

Abilities

Interpret and apply policies, procedures, and statutes.

Exercise discretion with confidential or sensitive information.

Maintain accurate data and records with attention to detail verbinden.

Work effectively with individuals at all organizational levels.

Provide exceptional customer service in a calm, professional, and solutions-oriented manner.

WORK HOURS

Employees work 40 hours per week. Town Hall is open from 8:00 AM to 5:00 PM.

After-hours work is required on nights that the Town holds court and is eligible for overtime pay.

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