Domino's
Customer Service Rep(08965) Northchase, Wilmington, NC
Domino's, Wilmington, North Carolina, United States, 28412
Customer Service Rep (08965) Northchase, Wilmington, NC
Job Description
Department Store Operations
Job Title CSR - Insider
FLSA Classification Non-Exempt
Reports To General Manager | Regional Operations Manager – secondary report
Overview Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners.
Pizza Maker Responsibilities
Making Domino's high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
Taking customer orders and up selling
General cleaning & organization duties
CSR Responsibilities
Taking orders over phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Up selling
Cash handlingKeeping the customer area clean
Assisting Pizza Makers with toppings and dough
Perks
Greater variety
Smaller teams, make friends easier
Flexible hours
Fast career progression
Training opportunities & rewards
Minimum requirements and expectations
An EXCEPTIONAL and POSITIVE attitude
You must be 16 years of age or older.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Ability to stand for long periods of time: Most tasks are performed from a standing position.
EEO Statement Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
Employment Details Seniority level: Not Applicable Employment type: Part-time Job function: General Business Industries: Software Development and IT Services and IT Consulting
#J-18808-Ljbffr
Department Store Operations
Job Title CSR - Insider
FLSA Classification Non-Exempt
Reports To General Manager | Regional Operations Manager – secondary report
Overview Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition. There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care. Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners.
Pizza Maker Responsibilities
Making Domino's high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
Taking customer orders and up selling
General cleaning & organization duties
CSR Responsibilities
Taking orders over phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Up selling
Cash handlingKeeping the customer area clean
Assisting Pizza Makers with toppings and dough
Perks
Greater variety
Smaller teams, make friends easier
Flexible hours
Fast career progression
Training opportunities & rewards
Minimum requirements and expectations
An EXCEPTIONAL and POSITIVE attitude
You must be 16 years of age or older.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Ability to stand for long periods of time: Most tasks are performed from a standing position.
EEO Statement Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
Employment Details Seniority level: Not Applicable Employment type: Part-time Job function: General Business Industries: Software Development and IT Services and IT Consulting
#J-18808-Ljbffr