Pieper Veterinary
Veterinary Client Service Representative - Call Center
Pieper Veterinary, Model City, New York, United States
Veterinary Client Service Representative - Call Center
Join to apply for the
Veterinary Client Service Representative - Call Center
role at
Pieper Veterinary Base pay range
$17.00/hr - $23.00/hr Job Type
Full-time Description
We know that a positive client experience starts as soon as our clients enter the waiting room and
Pieper Veterinary
is seeking kind, compassionate, and detail-oriented
Call Center Client Service Representative
to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in
Middletown, Connecticut . Our vision is simply to make the community and the people and animals in it happier and healthier and we need you to help us accomplish that. What To Expect
Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians. With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care. Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within. Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, and any mentoring available to support and achieve your career goals! Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome. About You
We strongly believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease. We are seeking a
Client Service Representative
who will thrive in a fast-paced, high-volume setting. Our ideal candidate will have the ability to remain calm during emotional and stressful situations, as well as the ability to handle patients on a leash or in a carrier. Experience with EzyVet and Smartflow are an additional plus but not required. We highly value collaboration from all staff members, so please speak up as your input is not only valued but can make a difference. Compensation
Based on experience - $17.00 - $23.00 Anticipated Schedule
This is a full-time position:
5 days a week - 8 hour shifts
Weekend and Holidays are required! What's in it for you?
Supportive culture with social events & team building Competitive paid time off & holidays Career Growth & Training Opportunities Comprehensive medical, dental, and vision insurance Mental Health Focused Services 401(k) plan with a strong employer match Up to 75% employee pet care discount Annual uniform allowance Requirements
Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn. Excellent verbal and written communication skills to interact with clients, and staff. Exceptional interpersonal skills with a warm, friendly, and empathetic approach to clients and their pets. Ability to handle challenging client situations with tact, patience, and understanding. Ability to manage multiple tasks simultaneously in a fast-paced environment. Ability to work collaboratively with veterinarians, technicians, and other staff members to ensure smooth clinic operations. Flexibility to assist with other duties as needed and work effectively in a team-oriented environment. Reliable, punctual, and dependable with a strong work ethic and a commitment to delivering exceptional service. Ability to remain calm and composed under pressure, especially in high-stress or emotional situations. Willingness to continue learning and stay updated on best practices in client service and veterinary care. Must be 18 years or older to apply. Seniority Level
Entry level Employment Type
Full-time Job Function
Other Industries
Veterinary Services
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Join to apply for the
Veterinary Client Service Representative - Call Center
role at
Pieper Veterinary Base pay range
$17.00/hr - $23.00/hr Job Type
Full-time Description
We know that a positive client experience starts as soon as our clients enter the waiting room and
Pieper Veterinary
is seeking kind, compassionate, and detail-oriented
Call Center Client Service Representative
to join our fantastic team of veterinary professionals in our Specialty, Emergency and Primary Care practice in
Middletown, Connecticut . Our vision is simply to make the community and the people and animals in it happier and healthier and we need you to help us accomplish that. What To Expect
Environment of Collaboration: Our VECCS Level 1 Certified Hospital includes specialists in Emergency & Critical Care, Neurology, Internal Medicine, Radiology, Surgery, and Exotics and a full staff of experienced Emergency and Primary Care Veterinarians. With the support of their technicians, assistants, and liaisons the hospital teams work closely together to deliver the highest quality of care. Career Advancement: We pride ourselves on recognizing top talent and strong work ethic and if you demonstrate those things, you can expect to be promoted from within. Commitment to Continuing Education: We want to retain and develop our talent to the best of our ability. You can expect numerous in-house CE opportunities, and any mentoring available to support and achieve your career goals! Environment of Belonging: With so many specialties at your fingertips, it's easy to find where you fit. We also promote an environment of inclusivity so that everyone feels welcome. About You
We strongly believe that veterinary medicine is a team sport, and our ideal candidate is someone who feels the same. Communication is key in our industry, and we are looking for people who navigate both client and interpersonal communication with skill and ease. We are seeking a
Client Service Representative
who will thrive in a fast-paced, high-volume setting. Our ideal candidate will have the ability to remain calm during emotional and stressful situations, as well as the ability to handle patients on a leash or in a carrier. Experience with EzyVet and Smartflow are an additional plus but not required. We highly value collaboration from all staff members, so please speak up as your input is not only valued but can make a difference. Compensation
Based on experience - $17.00 - $23.00 Anticipated Schedule
This is a full-time position:
5 days a week - 8 hour shifts
Weekend and Holidays are required! What's in it for you?
Supportive culture with social events & team building Competitive paid time off & holidays Career Growth & Training Opportunities Comprehensive medical, dental, and vision insurance Mental Health Focused Services 401(k) plan with a strong employer match Up to 75% employee pet care discount Annual uniform allowance Requirements
Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn. Excellent verbal and written communication skills to interact with clients, and staff. Exceptional interpersonal skills with a warm, friendly, and empathetic approach to clients and their pets. Ability to handle challenging client situations with tact, patience, and understanding. Ability to manage multiple tasks simultaneously in a fast-paced environment. Ability to work collaboratively with veterinarians, technicians, and other staff members to ensure smooth clinic operations. Flexibility to assist with other duties as needed and work effectively in a team-oriented environment. Reliable, punctual, and dependable with a strong work ethic and a commitment to delivering exceptional service. Ability to remain calm and composed under pressure, especially in high-stress or emotional situations. Willingness to continue learning and stay updated on best practices in client service and veterinary care. Must be 18 years or older to apply. Seniority Level
Entry level Employment Type
Full-time Job Function
Other Industries
Veterinary Services
#J-18808-Ljbffr