Extended Stay America
POSITION PURPOSE AND SUMMARY
The Maintenance Technician position must demonstrate and promote a strong commitment to providing the best possible experience for our guests and associates. The position is responsible for ensuring that all property equipment is functioning, premises are maintained in pristine condition, and that all guest rooms are in good repair. The position is responsible for ensuring that all tasks outlined in the Green Shield Binder and as directed by the management team and/or Regional Asset Manager are completed in a timely fashion in accordance with company standards.
Watch
A Day in the Life
video for Maintenance Technician: https://vimeo.com/showcase/5180017/video/291575214
MAJOR / KEY JOB DUTIES
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
Works with minimal supervision while performing all essential duties to satisfaction and within company standards.
Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures.
Performs the out-of-room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition (trash, debris, building interior and exterior, grounds, walkways, stairwells, driveways, parking, snow/ice removal where applicable).
Performs repairs listed on work orders following the work order process as outlined in the Green Shield Binder; repairs must be made in a timely and professional manner.
Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
Follows the Green Shield Inspection schedule on a daily basis to accomplish all tasks in a timely fashion in accordance with company standards.
Maintains all records as outlined within the Green Shield Binder (Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections, Non-Guest Room Deficiency Log).
Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards.
Maintains an organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition.
Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms in accordance with company standards and local ordinances.
Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances.
Complies with all ESA safety and security policies and procedures including OSHA and ADA.
Where applicable, maintains pool and/or spa in accordance with ESA policies, procedures and local ordinance.
Handles or assists with the response to emergencies at the property or sister sites when asked by management.
Monitors and follows up with outside vendors when directed by management.
OTHER DUTIES
Assists with cleaning any areas of the hotel as assigned by the manager when needed (font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas).
Responsible for maintaining overall hotel cleanliness.
Other duties as assigned by the management team.
BENEFITS
Weekly Pay!
Competitive wages
Great working environment
Employee recognition programs
Vision insurance
401(k) savings plan
Employee assistance program (EAP)
Employee perks program offering discounts to major companies
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic math calculations in various units of measure.
Use units of measurement for weight, volume, and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
ENVIRONMENTAL JOB REQUIREMENTS
Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, detect objects, tools, or controls, and detect scents and sounds.
Position self to access low areas, traverse heights, balance, and bend, kneel, or crouch.
Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
Discern or detect items in guest rooms to ensure safe performance of work.
Frequently work in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions, near moving mechanical parts, in the presence of fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
Typically, moderate to loud noise levels in the work environment.
Associate may be asked to travel to help additional sites within a reasonable geography.
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
EEO STATEMENT ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
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Watch
A Day in the Life
video for Maintenance Technician: https://vimeo.com/showcase/5180017/video/291575214
MAJOR / KEY JOB DUTIES
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
Works with minimal supervision while performing all essential duties to satisfaction and within company standards.
Responds to and assists with all guest requests with diligent follow-through in accordance with company guidelines and procedures.
Performs the out-of-room cleaning outlined in the Green Shield Binder to ensure that the premises are maintained in pristine condition (trash, debris, building interior and exterior, grounds, walkways, stairwells, driveways, parking, snow/ice removal where applicable).
Performs repairs listed on work orders following the work order process as outlined in the Green Shield Binder; repairs must be made in a timely and professional manner.
Completes preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
Follows the Green Shield Inspection schedule on a daily basis to accomplish all tasks in a timely fashion in accordance with company standards.
Maintains all records as outlined within the Green Shield Binder (Guest Room PM deficiencies, PM Room Inspections, Life Safety Inspections, Elevator Inspections, Non-Guest Room Deficiency Log).
Follows the outlined workflow on the Green Shield Schedule, utilizes the SOPs as a reference guide to complete all tasks per company standards.
Maintains an organized and clean work area in the maintenance room, while managing and safeguarding all maintenance tool inventory daily. Ensures that all tools are in good working condition.
Maintains clean and organized boiler rooms, electric rooms, HVAC rooms, fire sprinkler rooms in accordance with company standards and local ordinances.
Ensures that all fire safety equipment (fire alarm system, smoke detectors, CO detectors, fire extinguishers, etc.) are operational and that inspections are current and in compliance with company standards and local ordinances.
Complies with all ESA safety and security policies and procedures including OSHA and ADA.
Where applicable, maintains pool and/or spa in accordance with ESA policies, procedures and local ordinance.
Handles or assists with the response to emergencies at the property or sister sites when asked by management.
Monitors and follows up with outside vendors when directed by management.
OTHER DUTIES
Assists with cleaning any areas of the hotel as assigned by the manager when needed (font desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas).
Responsible for maintaining overall hotel cleanliness.
Other duties as assigned by the management team.
BENEFITS
Weekly Pay!
Competitive wages
Great working environment
Employee recognition programs
Vision insurance
401(k) savings plan
Employee assistance program (EAP)
Employee perks program offering discounts to major companies
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic math calculations in various units of measure.
Use units of measurement for weight, volume, and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
ENVIRONMENTAL JOB REQUIREMENTS
Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, detect objects, tools, or controls, and detect scents and sounds.
Position self to access low areas, traverse heights, balance, and bend, kneel, or crouch.
Occasionally push/pull objects (tools/carts/cleaning equipment) weighing up to 50 pounds.
Discern or detect items in guest rooms to ensure safe performance of work.
Frequently work in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions, near moving mechanical parts, in the presence of fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
Typically, moderate to loud noise levels in the work environment.
Associate may be asked to travel to help additional sites within a reasonable geography.
MINIMUM QUALIFICATIONS
High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
EEO STATEMENT ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
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