Inside Higher Ed
Senior Med Lab Tech-Processing - Outreach Customer Service
Inside Higher Ed, Columbus, Ohio, United States, 43224
Senior Med Lab Tech – Processing – Outreach Customer Service
Job Title: Senior Med Lab Tech-Processing - Outreach Customer Service
Department University Hospital | Lab Compliance and Point of Care Testing
Scope of Position The department of Outreach Laboratory Services is responsible for the support of the Outreach Medical services of The Ohio State University Medical Center. This encompasses phlebotomy, laboratory testing, quality control and maintenance, printing and distribution of patient clinical data and forms, and taking billing questions from patients and insurance companies. The Outreach Laboratory Services Division is presently a 10‑hour operation, 5 days a week, Monday‑through‑Friday. Sites of operation include Stoneridge Medical Center and Martha Morehouse Medical Plaza.
The position is responsible for delivering quality routine laboratory testing to OSUMC patients and clients as well as to the community. It requires effective interactions with staff and clients.
Position Summary The technician will be proficient with the laboratory information system and processing samples, answering phones and filing. The technician will be required to maintain and troubleshoot all laboratory needs related to Mysis, Atlas web‑based order entry software, e‑Results and customer service needs. Specific duties to include ordering and processing patient specimens using prescribed Mysis, Atlas methodology and instrumentation and assisting with preparation of specimens for routine and STAT orders for chemistry, hematology, and coagulation analysis on blood, urine and other body fluids. Assist Medical Technologists in other aspects of laboratory functions to include quality control, quality assurance and instrument maintenance. Participate in Mysis and Atlas continuing education activities scheduled by the laboratory and assist with training of new employees and students.
Responsibilities
Process patient specimens using Mysis and Atlas methodology and instrumentation for routine and STAT orders for chemistry, hematology, and coagulation analysis on blood, urine, and other body fluids.
Assist with the preparation of specimens for routine and STAT orders.
Maintain and troubleshoot laboratory needs related to Mysis, Atlas web‑based order entry software, e‑Results, and customer service.
Assist Medical Technologists with quality control, quality assurance and instrument maintenance.
Participate in Mysis and Atlas continuing education activities scheduled by the laboratory and assist with training new employees and students.
Minimum Qualifications
High School diploma or GED.
Certification or vocational training may be required.
Associate degree in a relevant field preferred.
1 year of relevant experience required.
4‑6 years of relevant experience preferred.
Additional Information Location: Doan Hall (0089)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
Equal Opportunity Statement The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, holds them to equal standards and provides equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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Department University Hospital | Lab Compliance and Point of Care Testing
Scope of Position The department of Outreach Laboratory Services is responsible for the support of the Outreach Medical services of The Ohio State University Medical Center. This encompasses phlebotomy, laboratory testing, quality control and maintenance, printing and distribution of patient clinical data and forms, and taking billing questions from patients and insurance companies. The Outreach Laboratory Services Division is presently a 10‑hour operation, 5 days a week, Monday‑through‑Friday. Sites of operation include Stoneridge Medical Center and Martha Morehouse Medical Plaza.
The position is responsible for delivering quality routine laboratory testing to OSUMC patients and clients as well as to the community. It requires effective interactions with staff and clients.
Position Summary The technician will be proficient with the laboratory information system and processing samples, answering phones and filing. The technician will be required to maintain and troubleshoot all laboratory needs related to Mysis, Atlas web‑based order entry software, e‑Results and customer service needs. Specific duties to include ordering and processing patient specimens using prescribed Mysis, Atlas methodology and instrumentation and assisting with preparation of specimens for routine and STAT orders for chemistry, hematology, and coagulation analysis on blood, urine and other body fluids. Assist Medical Technologists in other aspects of laboratory functions to include quality control, quality assurance and instrument maintenance. Participate in Mysis and Atlas continuing education activities scheduled by the laboratory and assist with training of new employees and students.
Responsibilities
Process patient specimens using Mysis and Atlas methodology and instrumentation for routine and STAT orders for chemistry, hematology, and coagulation analysis on blood, urine, and other body fluids.
Assist with the preparation of specimens for routine and STAT orders.
Maintain and troubleshoot laboratory needs related to Mysis, Atlas web‑based order entry software, e‑Results, and customer service.
Assist Medical Technologists with quality control, quality assurance and instrument maintenance.
Participate in Mysis and Atlas continuing education activities scheduled by the laboratory and assist with training new employees and students.
Minimum Qualifications
High School diploma or GED.
Certification or vocational training may be required.
Associate degree in a relevant field preferred.
1 year of relevant experience required.
4‑6 years of relevant experience preferred.
Additional Information Location: Doan Hall (0089)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
Equal Opportunity Statement The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, holds them to equal standards and provides equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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