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Bank of America

Fraud Resolution Specialist – Client Services

Bank of America, Cockeysville, Maryland, United States, 21030

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A multinational financial institution seeks a Customer Service Representative in Cockeysville, Maryland, to resolve multi-product fraud inquiries through calls, chats, and emails. The ideal candidate will have a high school diploma and at least one year of service experience in a client-facing role. Key responsibilities include delivering excellent client service, adhering to compliance standards, and actively recommending solutions for clients in financial distress. This role offers an hourly pay range of $25.00 - $27.88, with predictable pay and benefits. #J-18808-Ljbffr