Senior Enterprise Support Lead - Scale Global SaaS

A dynamic SaaS company located in Downtown Dallas is seeking a Senior Customer Support leader to take ownership of the customer support function. This fully onsite role requires 7–10+ years of experience leading support teams and proven skills in escalation management. The ideal candidate will build and shape an enterprise-grade support organization, collaborating closely with cross-functional teams. The position offers competitive benefits, including medical insurance and stock options. #J-18808-Ljbffr