Citizens Financial Group
Home Mortgage Litigation Specialist
Citizens Financial Group, Glen Allen, Virginia, United States, 23060
Description
The Home Mortgage Senior Litigation Specialist is responsible for:
Setup new legal matters in the Litigation Tracker spreadsheet.
Track, work, monitor and update all assigned cases—there must be monthly updates.
Research each matter to determine cause, root cause and provide attorney vendors all documentation requested, including all loan‑level support, comments and histories. Provide all documents to support and in response to discovery.
Build folders for each matter, each loan, to house all documents, correspondence, communications, emails, loan‑level support and histories as the case proceeds up to and including resolution.
Complete and review affidavits, interrogatories, and discovery documents.
Escalate any potential loss to direct management. Prepare recommendations for strategy and resolution.
Prepare loss event, root cause statements and be able to speak on each matter in the assigned tracker.
Attend hearings, conferences, settlement cases and trials as needed.
Travel is required.
Qualifications, Education, Certifications and/or Other Professional Credentials
Minimum of 5+ years of default servicing experience required.
Strong analytical, problem‑solving and mathematical skills to be used in evaluation and interpretation of sophisticated information.
Understanding and demonstrated ability in mortgage lending and servicing, particularly late‑stage collections, loss mitigation, property preservation, and foreclosure.
Solid understanding of GNMA (FHA/VA/USDA), USDA, GSE default servicing guidelines.
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Visio, etc.).
Organized with excellent communication skills, verbal, and written skills.
Excellent interpersonal skills and ability to multi‑task in a fast‑paced environment.
Self‑motivated. Ability to work independently with minimal direct supervision.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday‑Friday
This is a hybrid position in Glen Allen, VA (4 days a week in the office)
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Setup new legal matters in the Litigation Tracker spreadsheet.
Track, work, monitor and update all assigned cases—there must be monthly updates.
Research each matter to determine cause, root cause and provide attorney vendors all documentation requested, including all loan‑level support, comments and histories. Provide all documents to support and in response to discovery.
Build folders for each matter, each loan, to house all documents, correspondence, communications, emails, loan‑level support and histories as the case proceeds up to and including resolution.
Complete and review affidavits, interrogatories, and discovery documents.
Escalate any potential loss to direct management. Prepare recommendations for strategy and resolution.
Prepare loss event, root cause statements and be able to speak on each matter in the assigned tracker.
Attend hearings, conferences, settlement cases and trials as needed.
Travel is required.
Qualifications, Education, Certifications and/or Other Professional Credentials
Minimum of 5+ years of default servicing experience required.
Strong analytical, problem‑solving and mathematical skills to be used in evaluation and interpretation of sophisticated information.
Understanding and demonstrated ability in mortgage lending and servicing, particularly late‑stage collections, loss mitigation, property preservation, and foreclosure.
Solid understanding of GNMA (FHA/VA/USDA), USDA, GSE default servicing guidelines.
Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Visio, etc.).
Organized with excellent communication skills, verbal, and written skills.
Excellent interpersonal skills and ability to multi‑task in a fast‑paced environment.
Self‑motivated. Ability to work independently with minimal direct supervision.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday‑Friday
This is a hybrid position in Glen Allen, VA (4 days a week in the office)
#J-18808-Ljbffr