Henry Ford Health System
*Supervisor- Payment Application/Full Time/Remote-Michigan Residents Only
Henry Ford Health System, Troy, Michigan, United States, 48083
Overview
The Corporate Business Office (CBO) Supervisor works closely with the respective CBO Manager. Responsible for coordinating and leading a designated area within the CBO across a multi-facility integrated healthcare delivery system; which includes all insurance billing and self-pay associated with HFHS hospitals, outpatient clinics and employed physicians. Responsible for oversight and support of the designated area of responsibility to provide timely billing processing and ensure accurate response to customers. Builds and maintains strong working relationships with departments to resolve patient inquiries.
Payment Application Supervisor is responsible for functions related to timely and accurate posting of insurance and patient payments. This includes but is not limited to:
Application of cash and contractual adjustments/discounts
Research and follow up of misapplied or missing payments
Timely balancing and reconciliation of all cash posted
Document storage and retention
Timely resolution of self-pay credit balances
Education and Experience
Associate’s degree in Business Administration, Accounting, or related field preferred
Two years of experience with healthcare accounts receivable required
Knowledge of best practices related to revenue cycle operations and day-to-day functionality
Knowledge of CPT and diagnosis coding and Third Party billing regulations preferred
Experience at a large, complex, integrated healthcare organization preferred
Experience with insurance billing, patient accounting systems and other related applications preferred
Communication skills and the ability to interact effectively with staff
Ability to manage, coordinate, and lead simultaneously
Ability to estimate time frames and meet projected deadlines
Ability to work with a variety of individuals in executive, managerial and staff level positions
Ability to work independently
Ability to understand and lead change
Goal oriented, exceptional interpersonal skills, change management and political skill
Additional Information
Organization: Corporate Services
Department: CBO - Payment Application
Shift: Day Job
Union Code: Not Applicable
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Payment Application Supervisor is responsible for functions related to timely and accurate posting of insurance and patient payments. This includes but is not limited to:
Application of cash and contractual adjustments/discounts
Research and follow up of misapplied or missing payments
Timely balancing and reconciliation of all cash posted
Document storage and retention
Timely resolution of self-pay credit balances
Education and Experience
Associate’s degree in Business Administration, Accounting, or related field preferred
Two years of experience with healthcare accounts receivable required
Knowledge of best practices related to revenue cycle operations and day-to-day functionality
Knowledge of CPT and diagnosis coding and Third Party billing regulations preferred
Experience at a large, complex, integrated healthcare organization preferred
Experience with insurance billing, patient accounting systems and other related applications preferred
Communication skills and the ability to interact effectively with staff
Ability to manage, coordinate, and lead simultaneously
Ability to estimate time frames and meet projected deadlines
Ability to work with a variety of individuals in executive, managerial and staff level positions
Ability to work independently
Ability to understand and lead change
Goal oriented, exceptional interpersonal skills, change management and political skill
Additional Information
Organization: Corporate Services
Department: CBO - Payment Application
Shift: Day Job
Union Code: Not Applicable
#J-18808-Ljbffr