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Lega Nova Group

Client Specialist

Lega Nova Group, New York, New York, us, 10261

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We are looking for a dedicated and customer-focused

Client Specialist

to manage client relationships and ensure an exceptional customer experience. The ideal candidate will serve as a key point of contact for clients, addressing their needs, resolving issues, and supporting long‑term client satisfaction and retention.

Key Responsibilities

Act as the primary point of contact for assigned clients

Build and maintain strong, long‑term client relationships

Understand client needs and recommend appropriate solutions or services

Respond promptly to client inquiries, concernsشاف, and requests

Coordinate with internal teams to ensure timely service delivery

Maintain accurate client records and documentation

Identify opportunities to improve client satisfaction and retention

Qualifications & Skills

Proven experience in customer service, client relations, or a similar role

Strong communication and interpersonal skills

Excellent problem‑solving and conflict‑resolution abilities

Ability to manage multiple clients and priorities effectively

Proficiency in CRM systems and Microsoft Office (or similar tools)

Detail‑oriented with strong organizational skills

What We Offer

Competitive salary and performance‑based incentives

Supportive team environment and ongoing training

Opportunities for career growth and advancement

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