Christina School District
Child Care Licensing Specialist (Dover)
Christina School District, Dover, Delaware, United States, 19904
Child Care Licensing Specialist (Dover)
Christina School District – Dover, DE.
Reports To Child Care Licensing Supervisor
Description of Position The Child Care Licensing Specialist position is responsible for conducting on-site regional child care monitoring visits at licensed family child care homes, large family child care homes, early care and education and school-age centers, youth camps accepting Purchase of Care subsidies, Residential Child Care Facilities and Day Treatment Programs, and Child Placing Agencies to verify regulation compliance, provide technical assistance, and lead training sessions. The child care licensing specialist is also responsible for investigating allegations of unlicensed child care and conducts complaint investigations when regulation non-compliance in licensed facilities is alleged.
Regulatory Knowledge
Maintains a proficient working knowledge of the applicable statutes, rules, regulations, policies, procedures, and community resources which provide the framework for the child care regulation process.
Understands, retains, applies, and communicates regulation requirements in multiple sets of DELACARE Regulations.
Assists in the development of child care regulations and implementation of training and technical assistance materials.
Investigation of Regulatory Non-Compliance (Complaints)
Conducts unannounced, complaint investigations by regions.
Writes reports and enters data into the new, modern licensing system.
Investigates allegations of unlicensed child care and prepares written reports.
Liaises with Institutional Abuse Unit, law enforcement, and DAG’s office when warranted.
Has superior knowledge of all regulations to determine if serious non-compliance has occurred. Determines course of correction.
Utilizes advanced interviewing and conflict management skills, including strong communication, active listening, and situational de-escalation to resolve conflict.
Keeps other specialists and supervisors informed of complaint outcomes, as appropriate, and recommends enforcement action when warranted.
Federal Background Check Compliance
Reviews, tracks, and maintains eligibility for all persons fingerprinted and linked to licensed child care providers. Reviews and monitors the comprehensive background check status of all staff members, adult household members, and child care substitutes.
Assists the Criminal History Unit with monitoring of fingerprinted background check needs and conducts regular follow up on outstanding out-of-state background clearances.
Licensing Monitoring Visits
Manages the progressive discipline and administrative action processes of licensed child care facilities, which includes providing timely administrative complaint notifications to providers, keeping the information system current throughout the administrative action process, and completing each action accurately and in a timely manner.
Utilizes effective conflict management skills including strong communication, active listening, and situational de-escalation to resolve conflict in an effective manner.
Conducts on-site unannounced annual monitoring visits and off-site administrative reviews of licensed child care facilities to determine compliance with applicable DELACARE Regulations, developing corrective action plans, confirming correction of non-compliances cited, and recommending enforcement actions, including license suspension, when warranted.
Conducts unannounced follow up visits when needed to ensure compliance and effective implementation of corrective actions, bi-monthly enforcement visits, and Agreements of Understanding compliance visits to determine regulation compliance and provide technical assistance as needed.
Conducts on-site pre-licensing visits for applicants to ensure regulation compliance in the prospective child care location and continues increased monitoring during the first year of licensure to ensure regulation compliance and provide technical assistance.
Adapt/interpret regulations to accommodate the new needs and realities of public and private school education.
Analyze influx of new waivers/variance requests to accommodate individual public and private school programs to make recommendations of approval to leadership team.
Utilize web-based monitoring tools to input all state and federally required program information into online database.
Conducts unannounced complaint investigations, interviews appropriate witnesses, and obtains needed documentation to analyze the information to determine the validity of the complaint.
Completes written case reviews for licensed child care providers when an enforcement action may be needed and reviews all documentation with the supervisor. When affirmed, elevates to the Director, resulting in a collaborative decision to place a facility on enforcement action or draft an Agreement of Understanding (AOU).
Investigates reports of regulation noncompliance and allegations of unlicensed child care, prepares a written report of findings, and elevates the information regarding unlicensed care to the appropriate legal entity when warranted.
Prepares written reports of findings and enters data from all visits into online database to be tracked for federal Child Care Development Block Grant compliance, including all reports on program full compliance, attempted, follow-up, AOU, enforcement, complaint investigations and reports, and notes for tracking and documentation.
Licensing Application and Technical Assistance
Provides in-take coverage and technical assistance, responding to questions and inquiries from applicants, licensees, providers, and the public by email, phone, or additional visits.
Supports applicants with the initial licensing process, analyzing paperwork submissions for accuracy and completeness and providing ongoing technical assistance. Conduct on-site pre-licensing visit(s) to ensure facility compliance prior to receiving a license.
Provides in-person or virtual trainings to guide applicants through the licensing process and to promote compliance in licensed facilities in areas of regulation non‑compliance.
Supports providers with the annual license renewal process, reviewing paperwork (renewal application, annual training hours, required fingerprinting, qualifications, etc.) for accuracy and completeness providing technical assistance, and conducting on-site monitoring visits to ensure regulation compliance.
Analyzes needs of licensed programs and provides targeted technical assistance to implement corrective action for identified program deficiencies and improve early childhood practices.
General Duties
Serves as a trainer and mentor for new specialists and provides support to peers by assisting with facility visits as needed.
Maintains a monthly calendar that includes required monthly visits, intake schedule, virtual trainings, professional development, and required meetings.
Collaborates with internal and external colleagues and partners to promote child care licensing and best practices in early childhood education and participate in task force meetings and external committee meetings as assigned.
Performs other duties as assigned.
Essential Qualifications Education: Bachelor’s Degree or higher from an accredited college or university required with a concentration in Early Childhood Education, Child Development, Elementary Education, or related field.
Experience
Must have a valid driving license.
Experience providing child care at a licensed facility.
Experience at a licensed Delaware child care facility preferred but not required.
Experience facilitating best practices in early care and education and school-age programs.
Experience interpreting laws, rules, regulations, standards, policies, and procedures.
Experience delivering technical assistance to diverse early childhood programs and practitioners.
Skills
Fluency in English required and Spanish preferred.
Ability to use MS Word, Excel, PowerPoint, and database.
Knowledge of best practices in early care and education and school-age child care settings.
Ability to understand DELACARE Regulations and ensure compliance with those regulations at licensed child care facilities.
Must have excellent oral and written communication skills.
Must be proficient in performing responsibilities with minimal supervision.
Must be skilled in setting priorities, working under pressure, and working in collaboration with others.
Must be able to solve problems proactively with professionalism.
Must possess excellent interpersonal skills and the ability to deal with others in a tactful, congenial, and personal manner.
Must be experienced in exercising discretion and confidentiality in all professional duties.
Salary and Benefits Salary Range: $49,493.00 – $65,701.00 annually. The final salary will be computed in accordance with the education, experience, and training of the individual selected and in accordance with salary schedules for employees of the Department of Education, Office of Child Care Licensing. The position includes a comprehensive benefits package including health, dental, and vision insurance, participation in the state retirement program, annual, sick, and personal leave, and supplemental benefits options. Direct deposit of payroll checks is a condition of state employment, and employees are paid on a lag pay schedule with the first payment made after approximately one month of employment.
Notes Possession of a valid Driver’s License (not suspended, revoked or cancelled, or disqualified from driving) to attend meetings and conduct on-site visits for prospective or licensed childcare providers is required. A criminal background check is required. The successful candidate must demonstrate during the interview process an understanding of diversity, educational equity and multicultural education. This job description is not intended to be an all-inclusive list of duties and standards of the position. The selected candidate should expect to perform any other related activities needed to deliver the position’s key duties and responsibilities and follow any other instructions as defined by his/her supervisor.
Equal Employment Opportunity Statement The Delaware Department of Education is an equal opportunity employer and does not discriminate in its employment practices or educational programs, services or activities based on race, color, religion, sex (including pregnancy), national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, veteran’s status or any other legally protected category. Inquiries should be directed to the Human Resource Office, 401 Federal Street, Suite 2, Dover, DE 19901. Phone: 302-735-4030.
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Reports To Child Care Licensing Supervisor
Description of Position The Child Care Licensing Specialist position is responsible for conducting on-site regional child care monitoring visits at licensed family child care homes, large family child care homes, early care and education and school-age centers, youth camps accepting Purchase of Care subsidies, Residential Child Care Facilities and Day Treatment Programs, and Child Placing Agencies to verify regulation compliance, provide technical assistance, and lead training sessions. The child care licensing specialist is also responsible for investigating allegations of unlicensed child care and conducts complaint investigations when regulation non-compliance in licensed facilities is alleged.
Regulatory Knowledge
Maintains a proficient working knowledge of the applicable statutes, rules, regulations, policies, procedures, and community resources which provide the framework for the child care regulation process.
Understands, retains, applies, and communicates regulation requirements in multiple sets of DELACARE Regulations.
Assists in the development of child care regulations and implementation of training and technical assistance materials.
Investigation of Regulatory Non-Compliance (Complaints)
Conducts unannounced, complaint investigations by regions.
Writes reports and enters data into the new, modern licensing system.
Investigates allegations of unlicensed child care and prepares written reports.
Liaises with Institutional Abuse Unit, law enforcement, and DAG’s office when warranted.
Has superior knowledge of all regulations to determine if serious non-compliance has occurred. Determines course of correction.
Utilizes advanced interviewing and conflict management skills, including strong communication, active listening, and situational de-escalation to resolve conflict.
Keeps other specialists and supervisors informed of complaint outcomes, as appropriate, and recommends enforcement action when warranted.
Federal Background Check Compliance
Reviews, tracks, and maintains eligibility for all persons fingerprinted and linked to licensed child care providers. Reviews and monitors the comprehensive background check status of all staff members, adult household members, and child care substitutes.
Assists the Criminal History Unit with monitoring of fingerprinted background check needs and conducts regular follow up on outstanding out-of-state background clearances.
Licensing Monitoring Visits
Manages the progressive discipline and administrative action processes of licensed child care facilities, which includes providing timely administrative complaint notifications to providers, keeping the information system current throughout the administrative action process, and completing each action accurately and in a timely manner.
Utilizes effective conflict management skills including strong communication, active listening, and situational de-escalation to resolve conflict in an effective manner.
Conducts on-site unannounced annual monitoring visits and off-site administrative reviews of licensed child care facilities to determine compliance with applicable DELACARE Regulations, developing corrective action plans, confirming correction of non-compliances cited, and recommending enforcement actions, including license suspension, when warranted.
Conducts unannounced follow up visits when needed to ensure compliance and effective implementation of corrective actions, bi-monthly enforcement visits, and Agreements of Understanding compliance visits to determine regulation compliance and provide technical assistance as needed.
Conducts on-site pre-licensing visits for applicants to ensure regulation compliance in the prospective child care location and continues increased monitoring during the first year of licensure to ensure regulation compliance and provide technical assistance.
Adapt/interpret regulations to accommodate the new needs and realities of public and private school education.
Analyze influx of new waivers/variance requests to accommodate individual public and private school programs to make recommendations of approval to leadership team.
Utilize web-based monitoring tools to input all state and federally required program information into online database.
Conducts unannounced complaint investigations, interviews appropriate witnesses, and obtains needed documentation to analyze the information to determine the validity of the complaint.
Completes written case reviews for licensed child care providers when an enforcement action may be needed and reviews all documentation with the supervisor. When affirmed, elevates to the Director, resulting in a collaborative decision to place a facility on enforcement action or draft an Agreement of Understanding (AOU).
Investigates reports of regulation noncompliance and allegations of unlicensed child care, prepares a written report of findings, and elevates the information regarding unlicensed care to the appropriate legal entity when warranted.
Prepares written reports of findings and enters data from all visits into online database to be tracked for federal Child Care Development Block Grant compliance, including all reports on program full compliance, attempted, follow-up, AOU, enforcement, complaint investigations and reports, and notes for tracking and documentation.
Licensing Application and Technical Assistance
Provides in-take coverage and technical assistance, responding to questions and inquiries from applicants, licensees, providers, and the public by email, phone, or additional visits.
Supports applicants with the initial licensing process, analyzing paperwork submissions for accuracy and completeness and providing ongoing technical assistance. Conduct on-site pre-licensing visit(s) to ensure facility compliance prior to receiving a license.
Provides in-person or virtual trainings to guide applicants through the licensing process and to promote compliance in licensed facilities in areas of regulation non‑compliance.
Supports providers with the annual license renewal process, reviewing paperwork (renewal application, annual training hours, required fingerprinting, qualifications, etc.) for accuracy and completeness providing technical assistance, and conducting on-site monitoring visits to ensure regulation compliance.
Analyzes needs of licensed programs and provides targeted technical assistance to implement corrective action for identified program deficiencies and improve early childhood practices.
General Duties
Serves as a trainer and mentor for new specialists and provides support to peers by assisting with facility visits as needed.
Maintains a monthly calendar that includes required monthly visits, intake schedule, virtual trainings, professional development, and required meetings.
Collaborates with internal and external colleagues and partners to promote child care licensing and best practices in early childhood education and participate in task force meetings and external committee meetings as assigned.
Performs other duties as assigned.
Essential Qualifications Education: Bachelor’s Degree or higher from an accredited college or university required with a concentration in Early Childhood Education, Child Development, Elementary Education, or related field.
Experience
Must have a valid driving license.
Experience providing child care at a licensed facility.
Experience at a licensed Delaware child care facility preferred but not required.
Experience facilitating best practices in early care and education and school-age programs.
Experience interpreting laws, rules, regulations, standards, policies, and procedures.
Experience delivering technical assistance to diverse early childhood programs and practitioners.
Skills
Fluency in English required and Spanish preferred.
Ability to use MS Word, Excel, PowerPoint, and database.
Knowledge of best practices in early care and education and school-age child care settings.
Ability to understand DELACARE Regulations and ensure compliance with those regulations at licensed child care facilities.
Must have excellent oral and written communication skills.
Must be proficient in performing responsibilities with minimal supervision.
Must be skilled in setting priorities, working under pressure, and working in collaboration with others.
Must be able to solve problems proactively with professionalism.
Must possess excellent interpersonal skills and the ability to deal with others in a tactful, congenial, and personal manner.
Must be experienced in exercising discretion and confidentiality in all professional duties.
Salary and Benefits Salary Range: $49,493.00 – $65,701.00 annually. The final salary will be computed in accordance with the education, experience, and training of the individual selected and in accordance with salary schedules for employees of the Department of Education, Office of Child Care Licensing. The position includes a comprehensive benefits package including health, dental, and vision insurance, participation in the state retirement program, annual, sick, and personal leave, and supplemental benefits options. Direct deposit of payroll checks is a condition of state employment, and employees are paid on a lag pay schedule with the first payment made after approximately one month of employment.
Notes Possession of a valid Driver’s License (not suspended, revoked or cancelled, or disqualified from driving) to attend meetings and conduct on-site visits for prospective or licensed childcare providers is required. A criminal background check is required. The successful candidate must demonstrate during the interview process an understanding of diversity, educational equity and multicultural education. This job description is not intended to be an all-inclusive list of duties and standards of the position. The selected candidate should expect to perform any other related activities needed to deliver the position’s key duties and responsibilities and follow any other instructions as defined by his/her supervisor.
Equal Employment Opportunity Statement The Delaware Department of Education is an equal opportunity employer and does not discriminate in its employment practices or educational programs, services or activities based on race, color, religion, sex (including pregnancy), national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, veteran’s status or any other legally protected category. Inquiries should be directed to the Human Resource Office, 401 Federal Street, Suite 2, Dover, DE 19901. Phone: 302-735-4030.
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