Shapeuphealthsolutions
Location
Essence Medical Clinic – Lighthouse Point, FL
Employment Type Full‑time, In‑person
About Essence Medical Clinic Essence Medical Clinic is a high‑end functional and integrative medicine clinic focused on personalized care, root‑cause medicine, longevity, and hormone optimization. We proudly serve a large
Brazilian and Portuguese‑speaking patient population , in addition to English‑speaking patients. We are committed to clinical excellence, organization, and delivering an elevated, concierge‑level patient experience.
Job Overview We are seeking a strong, proactive
Office Manager
to oversee daily operations, lead the clinical team, drive clinic growth and ensure seamless clinic flow while maintaining the highest standards of professionalism and patient care.
Key Responsibilities Clinic Operations & Leadership
Oversee day‑to‑day clinic operations to ensure efficiency, organization, and high‑quality patient experience
Lead, manage, and support clinical and administrative staff (medical assistants, nurses, front desk)
Enforce clinic policies, workflows, and standard operating procedures
Act as the primary point of contact between providers, staff, and ownership
EMR & Administrative Oversight
Manage and optimize EMR usage
Ensure accurate documentation, chart completion, consents, and compliance
Monitor scheduling, patient flow, and visit coordination
Oversee intake processes, follow‑ups, and patient communication systems
Staff Management
Train new hires on clinic systems, workflows, and expectations
Schedule staff shifts and manage coverage
Hold team members accountable to performance standards
Foster a professional, respectful, and patient‑centered culture
Patient Experience & Front Office
Ensure exceptional patient service from first contact to follow‑up
Handle escalated patient concerns with professionalism and discretion
Oversee front desk operations, billing flow, and package coordination
Business & Clinic Growth Support
Assist with implementation of new services, packages, and workflows
Support efficiency improvements to reduce provider burnout and optimize revenue
Coordinate with ownership on operational priorities and problem‑solving
Required Qualifications
Fluent in
Portuguese and English
(spoken and written)
Minimum
2–3 years experience
as an office manager or clinic manager (medical or wellness setting required)
Strong leadership skills with the ability to manage and motivate clinical staff
Experience working with
EMR systems
(OptiMantra or similar)
Highly organized, detail‑oriented, and proactive
Comfortable in a fast‑paced, high‑responsibility environmentStrong communication, problem‑solving, and decision‑making skills
Preferred Qualifications
Experience in
functional medicine, integrative medicine, or concierge medical practices
Knowledge of hormone therapy, IV therapy, or wellness services
Experience implementing workflows, SOPs, or clinic systems
Financial awareness related to scheduling efficiency, packages, and operations
What We Offer
Competitive salary based on experience
Leadership role with growth potential
Direct collaboration with the Medical Director and ownership
Opportunity to help scale and structure a growing clinic
Seniority level Mid‑Senior level
Job function Health Care Provider
Industries Medical Practices
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Employment Type Full‑time, In‑person
About Essence Medical Clinic Essence Medical Clinic is a high‑end functional and integrative medicine clinic focused on personalized care, root‑cause medicine, longevity, and hormone optimization. We proudly serve a large
Brazilian and Portuguese‑speaking patient population , in addition to English‑speaking patients. We are committed to clinical excellence, organization, and delivering an elevated, concierge‑level patient experience.
Job Overview We are seeking a strong, proactive
Office Manager
to oversee daily operations, lead the clinical team, drive clinic growth and ensure seamless clinic flow while maintaining the highest standards of professionalism and patient care.
Key Responsibilities Clinic Operations & Leadership
Oversee day‑to‑day clinic operations to ensure efficiency, organization, and high‑quality patient experience
Lead, manage, and support clinical and administrative staff (medical assistants, nurses, front desk)
Enforce clinic policies, workflows, and standard operating procedures
Act as the primary point of contact between providers, staff, and ownership
EMR & Administrative Oversight
Manage and optimize EMR usage
Ensure accurate documentation, chart completion, consents, and compliance
Monitor scheduling, patient flow, and visit coordination
Oversee intake processes, follow‑ups, and patient communication systems
Staff Management
Train new hires on clinic systems, workflows, and expectations
Schedule staff shifts and manage coverage
Hold team members accountable to performance standards
Foster a professional, respectful, and patient‑centered culture
Patient Experience & Front Office
Ensure exceptional patient service from first contact to follow‑up
Handle escalated patient concerns with professionalism and discretion
Oversee front desk operations, billing flow, and package coordination
Business & Clinic Growth Support
Assist with implementation of new services, packages, and workflows
Support efficiency improvements to reduce provider burnout and optimize revenue
Coordinate with ownership on operational priorities and problem‑solving
Required Qualifications
Fluent in
Portuguese and English
(spoken and written)
Minimum
2–3 years experience
as an office manager or clinic manager (medical or wellness setting required)
Strong leadership skills with the ability to manage and motivate clinical staff
Experience working with
EMR systems
(OptiMantra or similar)
Highly organized, detail‑oriented, and proactive
Comfortable in a fast‑paced, high‑responsibility environmentStrong communication, problem‑solving, and decision‑making skills
Preferred Qualifications
Experience in
functional medicine, integrative medicine, or concierge medical practices
Knowledge of hormone therapy, IV therapy, or wellness services
Experience implementing workflows, SOPs, or clinic systems
Financial awareness related to scheduling efficiency, packages, and operations
What We Offer
Competitive salary based on experience
Leadership role with growth potential
Direct collaboration with the Medical Director and ownership
Opportunity to help scale and structure a growing clinic
Seniority level Mid‑Senior level
Job function Health Care Provider
Industries Medical Practices
#J-18808-Ljbffr