State of Washington
L&I Financial Incentive Coordinator
State of Washington, Walla Walla, Washington, United States
Description
Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability
Job Highlights: The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed, that children's and teens' work hours are limited, and that consumers are protected from unsound business practices.
Insurance Services is the largest division within the agency and administers one of the premier workers’ compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.
The Employer Services program within the Insurance Services Division is responsible for establishing and maintaining industrial insurance accounts for over 180,000+ employers and 2.5 million employees doing business throughout the state of Washington. The program provides a wide array of services to employers in the State Fund from helping new businesses get workers’ compensation coverage to specialized underwriting.
Within Employer Services the Retrospective Rating Program (Retro) is looking for a Financial Incentive Coordinator. Retro is an optional financial incentive program available to State Fund employers and offers guidance on how prospective qualified employers and employer groups can reduce their insurance premiums.
In this position you will provide expert consultative and technical support to prospective and enrolled participants in Retro, their third-party administrators (TPA’s), Retro staff and other staff within Employer Services. This work supports the agency’s mission to support the State’s economic well-being by protecting the safety of Washington’s workers and providing benefits to injured workers.
Responsibilities
Provide consultative and technical services to Retro groups, Third-Party Administrators (TPA’s) and individual employers that voluntarily participate in Retro – as well as prospective accounts.
Prepare and present complex financial, claims, and premium data for currently enrolled, and prospective Retro participants through use pre-built and ad hoc queries/reports.
Utilize project management fundamentals.
Manage interdepartmental and external coordination of Retro partners to ensure smooth project implementation.
Identify the services and products that have the most value, and communicate this information to the customer, to ensure understanding.
Identify areas for process improvement and standard work within the Retro team to achieve a better comprehension of drivers of past performance and predictors of future performance (maximize Retro returns).
Implement lean concepts and principles to create standard work and improve customer service for our Retro groups, individually-enrolled employers and their TPA’s.
Act as a liaison between the department and Retro customers.
And much more!
Qualifications Required
Bachelor’s degree
* Additional qualifying experience may be substituted, year for year, for education.
Two years’ experience in underwriting, auditing, or selling casualty, disability or workers’ compensation insurance or disability claims adjudication.
Incumbent must be willing to travel.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
Desired
Working knowledge (equivalent to one year of experience) as an Industrial Insurance Underwriter 3, Workers Compensation Adjudicator 3, or related experience.
Working knowledge of the Retrospective Rating Program.
Demonstrated facility in analyzing data to reach logical conclusions and identify trends.
Demonstrated ability to translate complex, technical concepts into materials that are comprehensible by a lay audience.
Demonstrated ability to use relational databases and related software programs (such as MS Excel) to organize and extract data and create reports.
Demonstrated effectiveness with meeting facilitation, public speaking, and presentations to diverse audiences.
Demonstrated knowledge and skills with advanced customer service, including for Executive-level staff, collaborators, and key customers.
Work Location and Schedule To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. Telework is dependent upon business needs and supervisor approval. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer. The assigned duty station for this position is Tumwater, Washington.
Application Process We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.
Please include the following documents with your application:
A cover letter describing specific qualifications.
A current resume detailing applicable experience and education.
A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.
Background Check Notice Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
Equal Employment Opportunity Statement L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
#J-18808-Ljbffr
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability
Job Highlights: The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs also help ensure workers are paid what they are owed, that children's and teens' work hours are limited, and that consumers are protected from unsound business practices.
Insurance Services is the largest division within the agency and administers one of the premier workers’ compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.
The Employer Services program within the Insurance Services Division is responsible for establishing and maintaining industrial insurance accounts for over 180,000+ employers and 2.5 million employees doing business throughout the state of Washington. The program provides a wide array of services to employers in the State Fund from helping new businesses get workers’ compensation coverage to specialized underwriting.
Within Employer Services the Retrospective Rating Program (Retro) is looking for a Financial Incentive Coordinator. Retro is an optional financial incentive program available to State Fund employers and offers guidance on how prospective qualified employers and employer groups can reduce their insurance premiums.
In this position you will provide expert consultative and technical support to prospective and enrolled participants in Retro, their third-party administrators (TPA’s), Retro staff and other staff within Employer Services. This work supports the agency’s mission to support the State’s economic well-being by protecting the safety of Washington’s workers and providing benefits to injured workers.
Responsibilities
Provide consultative and technical services to Retro groups, Third-Party Administrators (TPA’s) and individual employers that voluntarily participate in Retro – as well as prospective accounts.
Prepare and present complex financial, claims, and premium data for currently enrolled, and prospective Retro participants through use pre-built and ad hoc queries/reports.
Utilize project management fundamentals.
Manage interdepartmental and external coordination of Retro partners to ensure smooth project implementation.
Identify the services and products that have the most value, and communicate this information to the customer, to ensure understanding.
Identify areas for process improvement and standard work within the Retro team to achieve a better comprehension of drivers of past performance and predictors of future performance (maximize Retro returns).
Implement lean concepts and principles to create standard work and improve customer service for our Retro groups, individually-enrolled employers and their TPA’s.
Act as a liaison between the department and Retro customers.
And much more!
Qualifications Required
Bachelor’s degree
* Additional qualifying experience may be substituted, year for year, for education.
Two years’ experience in underwriting, auditing, or selling casualty, disability or workers’ compensation insurance or disability claims adjudication.
Incumbent must be willing to travel.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
Desired
Working knowledge (equivalent to one year of experience) as an Industrial Insurance Underwriter 3, Workers Compensation Adjudicator 3, or related experience.
Working knowledge of the Retrospective Rating Program.
Demonstrated facility in analyzing data to reach logical conclusions and identify trends.
Demonstrated ability to translate complex, technical concepts into materials that are comprehensible by a lay audience.
Demonstrated ability to use relational databases and related software programs (such as MS Excel) to organize and extract data and create reports.
Demonstrated effectiveness with meeting facilitation, public speaking, and presentations to diverse audiences.
Demonstrated knowledge and skills with advanced customer service, including for Executive-level staff, collaborators, and key customers.
Work Location and Schedule To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. Telework is dependent upon business needs and supervisor approval. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer. The assigned duty station for this position is Tumwater, Washington.
Application Process We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.
Please include the following documents with your application:
A cover letter describing specific qualifications.
A current resume detailing applicable experience and education.
A list of at least three professional references with current telephone numbers.
Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.
Background Check Notice Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
Equal Employment Opportunity Statement L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
#J-18808-Ljbffr