Culligan International
Join Culligan by WaterCo as a Service/Route Coordinator!
Are you an organized, customer‑focused professional who thrives in a fast‑paced environment? Do you enjoy problem solving and optimizing processes to improve efficiency? If so, Culligan by WaterCo is looking for a Service/Route Coordinator to join our team!
At Culligan, we are passionate about providing top‑quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences, and supporting our field technicians.
Pay and Schedule $23/hour
Schedule: Monday – Friday, 8:00am – 5:00pm
Why Join Culligan? Employees of Culligan receive a competitive benefits package and exclusive privileges, effective immediately, including:
Medical, Dental and Vision insurance
401(K) retirement plans
Exclusive Culligan Product Discounts
Paid Time Off (PTO)
What You’ll Do:
Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments
Provide in‑person customer support and assist with service‑related questions
Optimize service schedules and assign routes to ensure efficiency for field technicians
Set up and maintain customer accounts
Track service completion and collaborate with field teams to resolve scheduling conflicts
Process invoices, work orders, and discounts to ensure accuracy and compliance
Support field teams with real‑time coordination and communication
Monitor daily call volumes and propose process improvements
What We’re Looking for:
1+ years of customer service experience, route coordination or operations (preferred)
High school diploma or GED, associate or bachelor's degree in business, Operations or related field (preferred)
Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems
Strong communication and organizational skills
Proven ability to problem‑solve, prioritize tasks and adapt in a dynamic environment
Qualifications Education
High School
Behaviors
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred: Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Statement Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non‑discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Culliganby WaterCo is an Equal Opportunity Employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.
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At Culligan, we are passionate about providing top‑quality water solutions to homes and businesses. As a member of our team, you will play a critical role in ensuring smooth operations, enhancing customer experiences, and supporting our field technicians.
Pay and Schedule $23/hour
Schedule: Monday – Friday, 8:00am – 5:00pm
Why Join Culligan? Employees of Culligan receive a competitive benefits package and exclusive privileges, effective immediately, including:
Medical, Dental and Vision insurance
401(K) retirement plans
Exclusive Culligan Product Discounts
Paid Time Off (PTO)
What You’ll Do:
Manage inbound and outbound customer calls, addressing inquiries and scheduling service appointments
Provide in‑person customer support and assist with service‑related questions
Optimize service schedules and assign routes to ensure efficiency for field technicians
Set up and maintain customer accounts
Track service completion and collaborate with field teams to resolve scheduling conflicts
Process invoices, work orders, and discounts to ensure accuracy and compliance
Support field teams with real‑time coordination and communication
Monitor daily call volumes and propose process improvements
What We’re Looking for:
1+ years of customer service experience, route coordination or operations (preferred)
High school diploma or GED, associate or bachelor's degree in business, Operations or related field (preferred)
Proficiency in Microsoft Word and Excel and experience with IFS, Salesforce or similar systems
Strong communication and organizational skills
Proven ability to problem‑solve, prioritize tasks and adapt in a dynamic environment
Qualifications Education
High School
Behaviors
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred: Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well
Equal Opportunity Statement Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non‑discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Culliganby WaterCo is an Equal Opportunity Employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr