Domino's
Customer Service Rep(05071) - 1328 NW 2nd Ave
3 days ago Be among the first 25 applicants
Job Description It’s more fun with us! No one likes being bored at work, which is why a Domino’s job is all about having fun. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.
It all starts with you. Domino’s Pizza loves Domino’s people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino’s Customer Service Rep that’s exactly what you can be. Our team members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or upselling.
Drive your own career. Being a Domino’s Customer Service Rep isn’t your average pizza gig. And the way Domino’s works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino’s franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
Domestic CSR Responsibilities Include:
Demonstrating a friendly, positive attitude and great customer service skills
Taking orders over the phone and in person
Dealing with customer concerns
Cash handling
Upselling
Making Domino’s high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
General cleaning duties
General Job Duties:
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk‑in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Communication Skills:
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person
Essential Functions & Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers for rapid and accurate movements with speed
Ability to enter orders using a computer keyboard or touch screen
Work Conditions
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas
Sudden changes in temperature in work area and while outside
Fumes from food odors
Exposure to cornmeal dust
Cramped quarters including walk‑in cooler
Hot surfaces/tools from oven up to 500°F or higher
Sharp edges and moving mechanical parts
Physical Requirements
Standing
– most tasks are performed from a standing position
Walking
– for short distances for short durations
Lifting
– bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72” high
Carrying
– large cans weighing 3 lbs, 7 oz, are carried from the workstation to storage shelves; occasionally, pizza sauce weighing 30 lbs is carried from the storage room to the front of the store; trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lbs per tray
Pushing
– move trays placed on dollies; a stack of trays on a dolly is approximately 24–30 and requires a force of up to 7.5 lbs to push; trays may also be pulled
Climbing
– infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
– forward bending at the waist is necessary at the pizza assembly station; toe room is present, but workers are unable to flex knees while standing at this station; duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day; forward bending also present at the front counter and when stocking ingredients
Crouching/Squatting
– performed occasionally to stock shelves and to clean low areas
Reaching
– performed continuously; up, down and forward
Hand Tasks
– eye‑hand coordination essential; use of hands continuous throughout the day; frequently activities require use of one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists
Seniority Level Not Applicable
Employment Type Full‑time
Job Function General Business
Industries Software Development and IT Services and IT Consulting
#J-18808-Ljbffr
Job Description It’s more fun with us! No one likes being bored at work, which is why a Domino’s job is all about having fun. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.
It all starts with you. Domino’s Pizza loves Domino’s people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino’s Customer Service Rep that’s exactly what you can be. Our team members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or upselling.
Drive your own career. Being a Domino’s Customer Service Rep isn’t your average pizza gig. And the way Domino’s works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino’s franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
Domestic CSR Responsibilities Include:
Demonstrating a friendly, positive attitude and great customer service skills
Taking orders over the phone and in person
Dealing with customer concerns
Cash handling
Upselling
Making Domino’s high quality pizzas
Food and portion control
Hygiene and food safety
Food preparation
General cleaning duties
General Job Duties:
Operate all equipment
Stock ingredients from delivery area to storage, work area, walk‑in cooler
Prepare product
Receive and process telephone orders
Take inventory and complete associated paperwork
Clean equipment and facility approximately daily
Communication Skills:
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person
Essential Functions & Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers for rapid and accurate movements with speed
Ability to enter orders using a computer keyboard or touch screen
Work Conditions
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas
Sudden changes in temperature in work area and while outside
Fumes from food odors
Exposure to cornmeal dust
Cramped quarters including walk‑in cooler
Hot surfaces/tools from oven up to 500°F or higher
Sharp edges and moving mechanical parts
Physical Requirements
Standing
– most tasks are performed from a standing position
Walking
– for short distances for short durations
Lifting
– bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72” high
Carrying
– large cans weighing 3 lbs, 7 oz, are carried from the workstation to storage shelves; occasionally, pizza sauce weighing 30 lbs is carried from the storage room to the front of the store; trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lbs per tray
Pushing
– move trays placed on dollies; a stack of trays on a dolly is approximately 24–30 and requires a force of up to 7.5 lbs to push; trays may also be pulled
Climbing
– infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
– forward bending at the waist is necessary at the pizza assembly station; toe room is present, but workers are unable to flex knees while standing at this station; duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day; forward bending also present at the front counter and when stocking ingredients
Crouching/Squatting
– performed occasionally to stock shelves and to clean low areas
Reaching
– performed continuously; up, down and forward
Hand Tasks
– eye‑hand coordination essential; use of hands continuous throughout the day; frequently activities require use of one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists
Seniority Level Not Applicable
Employment Type Full‑time
Job Function General Business
Industries Software Development and IT Services and IT Consulting
#J-18808-Ljbffr