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Volarify

Mitigation Manager/Lead (ID# 374)

Volarify, Charleston, South Carolina, United States, 29408

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Our Client, a respected name in the property restoration industry, is seeking a skilled and driven

Mitigation Manager or Lead Technician

to oversee and lead mitigation efforts across residential and commercial projects. This is an ideal role for either:

A

seasoned technician

with 5+ years of field experience ready to grow into a leadership role,

or

An

established Mitigation Manager

looking to join a values-driven team and take ownership of operations, training, and quality control.

You’ll play a key role in managing emergency response teams, coordinating water/fire/mold mitigation work, mentoring field technicians, and ensuring the highest quality standards on every job site.

Why Join Our Client? ✔️ Competitive base salary (commensurate with experience) ✔️ 401(k) with match ✔️ Medical, dental, vision, and life insurance ✔️ Disability coverage & Employee Assistance Program ✔️ Paid holidays and PTO ✔️ Company vehicle + fuel card (if in management capacity) ✔️ Supportive leadership team with growth opportunities

Key Responsibilities

Lead and support mitigation crews on jobs involving water, fire, mold, and environmental damage

Perform and supervise water extraction, equipment setup, moisture mapping, and containment builds

Manage scheduling, logistics, and daily assignments of mitigation staff and equipment

Train, mentor, and evaluate technicians on safety protocols, equipment usage, and customer service

Communicate with clients, adjusters, and subcontractors to ensure clarity and professionalism

Ensure compliance with IICRC, OSHA, and company protocols

Coordinate after-hours emergency services as needed

Approve crew timecards, oversee job costing, and track materials and consumables

Conduct job site visits to monitor quality, compliance, and customer satisfaction

Oversee or perform daily vehicle and equipment inspections

Assist with onboarding and field orientation for new team members

Who We're Looking For Required:

5+ years of hands‑on mitigation/restoration experience (water, mold, or fire)

Ability to lead a team or previous experience managing a mitigation crew

Proficient with water extraction tools, moisture meters, drying equipment, and containment techniques

Strong communication skills and a customer‑focused mindset

Comfortable with physical labor, working in tight spaces, and lifting 50+ lbs

Valid driver's license and clean driving record

Willingness to respond to after‑hours emergencies

Experience Required:

IICRC WRT and ASD certified or other IICRC Certifications

Experience using mitigation software (e.g., DASH, Restoration Manager)

Understanding of psychrometrics and drying documentation

Experience working with insurance adjusters and completing job reports

Previous supervisory or training experience

Physical Requirements

Frequent standing, walking, kneeling, and lifting 50+ lbs

Access and mobility in confined or high‑moisture environments

Use of mobile apps/devices to track time, equipment, and notes

Ready to Step Up? Whether you're an experienced Mitigation Manager or a top‑performing Lead Tech ready to grow, this is your opportunity to take the reins. Join a company that values your expertise, supports your career advancement, and delivers meaningful work every day.

Our Client is an equal opportunity employer committed to diversity and inclusion in the workplace.

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