Onsite IT Helpdesk Technician — Windows & AD Support

A leading technology firm is seeking a Helpdesk Technician - IT in Grand Rapids, MI, responsible for managing the helpdesk system and resolving IT issues. Candidates should have experience in customer service, a high school diploma, and knowledge of Windows 10/11 and Active Directory. The role involves supervising helpdesk operations, installing hardware, and ensuring user satisfaction. The company offers a comprehensive benefits package, including medical and 401K matching. #J-18808-Ljbffr