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Northstar Memorial Group

Funeral Arranger

Northstar Memorial Group, Hayward, California, us, 94557

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NorthStar Memorial Group is seeking a

Funeral Arranger

to join our team at Chapel of The Chimes Hayward. United by a common desire to serve, Funeral Arrangers at NorthStar share a pride in their profession that extends beyond the workday. The Funeral Arranger II is responsible for providing a source of support, guidance, and direction to families before, during and after the loss of a loved one. This position also manages all phases of the funeral arrangement including the removal of the deceased, selecting and setting up funeral services to final disposition.

Responsibilities

Meet and consult families of the deceased to prepare At-Need arrangements (avg. 2 per day)

Conduct funeral and memorial ceremonies in a professional and caring manner

Obtain information to complete legal documents such as death certificates and burial permits

Creates and maintains accurate funeral documentation such as contracts, orders, and invoices to receive payments.

Prepares the memorial area for the family before the start of the services

Carries out funeral services from retrieval of the deceased to final disposition

Ensure that all federal, state, and local regulations related to the funeral industry are followed

Ensure that flowers and other memorabilia are returned to the family after services

Always maintains reverence and respect for the deceased.

Trains all staff and strictly enforces all logging, identification, casketing, and cremation procedures

Provide Aftercare to families

Contribute and maintain key performance indicators (KPIs) such ECHO Appointment goal setting, obituaries, package average, Reputation scores

Qualifications

High school diploma or equivalent

Valid driver’s license

Knowledge of current federal, state and local regulations related to the funeral industry

Current certification if required by state regulations (California Only)

2+ years of funeral industry experience, particularly in making arrangements

Compensation

$20-25/hr.

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status

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