HCA Healthcare
Are you looking to join a team that invests in your growth as an Insurance Collections Specialist? HCA Healthcare, through Surgery Ventures, offers you the opportunity to impact patient care and finances.
Job Summary As the Collections Representative, you will work under the supervision of the Business Office Manager/Supervisor to obtain payment from third‑party payers and self‑pay accounts, enhancing cash flow and reducing bad debt.
Responsibilities
Perform follow‑up activities on accounts to ensure prompt payment.
Identify coding or billing errors from Explanation of Benefits (EOBs) and work to correct them.
Monitor insurance claims and contact insurance companies to resolve claims.
Update patient account records to reflect actions taken.
Assign bad debt to the collection agency.
Act as a liaison managing accounts and administering contracts for third‑party collections (Medicare and Medicaid).
Complete account reconciliation for accounts turned over to outside agencies.
Negotiate payment plans on self‑pay accounts.
Maintain accounts receivable and reduce bad debt.
Qualifications
Minimum one year of experience in a medical office setting (e.g., ambulatory surgery center, hospital, doctor's office) – highly preferred.
Knowledge of managed care payers and medical terminology – preferred.
Benefits
Comprehensive medical coverage with low copay, prescription drug, behavioral health, free telemedicine, and AirMed medical transportation.
Dental & vision, life & disability, FSA, supplemental health protection plans, auto & home insurance, identity theft protection, legal counseling, long‑term care, moving assistance, pet insurance, and more.
Free counseling services for emotional, physical, and financial wellbeing.
401(k) plan with 100% match on 3%–9% of pay.
Employee Stock Purchase Plan with 10% discount.
Family support: fertility, adoption assistance, Progyny benefits.
Referral services (child, elder, pet care, home & auto repair, event planning).
Consumer discounts via Abenity and other programs.
Retirement readiness, rollover assistance, preferred banking partnerships.
Education assistance: tuition, student loan, certification support, dependent scholarships.
Colleague recognition program.
Time Away From Work Program: paid time off, paid family leave, long‑ and short‑term disability, leaves of absence.
Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues based on income.
Location: Austin, TX. Salary: $48,000.00 – $50,000.00 per year. Employment type: Full‑time. Seniority level: Entry level.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Job Summary As the Collections Representative, you will work under the supervision of the Business Office Manager/Supervisor to obtain payment from third‑party payers and self‑pay accounts, enhancing cash flow and reducing bad debt.
Responsibilities
Perform follow‑up activities on accounts to ensure prompt payment.
Identify coding or billing errors from Explanation of Benefits (EOBs) and work to correct them.
Monitor insurance claims and contact insurance companies to resolve claims.
Update patient account records to reflect actions taken.
Assign bad debt to the collection agency.
Act as a liaison managing accounts and administering contracts for third‑party collections (Medicare and Medicaid).
Complete account reconciliation for accounts turned over to outside agencies.
Negotiate payment plans on self‑pay accounts.
Maintain accounts receivable and reduce bad debt.
Qualifications
Minimum one year of experience in a medical office setting (e.g., ambulatory surgery center, hospital, doctor's office) – highly preferred.
Knowledge of managed care payers and medical terminology – preferred.
Benefits
Comprehensive medical coverage with low copay, prescription drug, behavioral health, free telemedicine, and AirMed medical transportation.
Dental & vision, life & disability, FSA, supplemental health protection plans, auto & home insurance, identity theft protection, legal counseling, long‑term care, moving assistance, pet insurance, and more.
Free counseling services for emotional, physical, and financial wellbeing.
401(k) plan with 100% match on 3%–9% of pay.
Employee Stock Purchase Plan with 10% discount.
Family support: fertility, adoption assistance, Progyny benefits.
Referral services (child, elder, pet care, home & auto repair, event planning).
Consumer discounts via Abenity and other programs.
Retirement readiness, rollover assistance, preferred banking partnerships.
Education assistance: tuition, student loan, certification support, dependent scholarships.
Colleague recognition program.
Time Away From Work Program: paid time off, paid family leave, long‑ and short‑term disability, leaves of absence.
Employee Health Assistance Fund offering free coverage to full‑time and part‑time colleagues based on income.
Location: Austin, TX. Salary: $48,000.00 – $50,000.00 per year. Employment type: Full‑time. Seniority level: Entry level.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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