Flynn Panera
Base Pay Range
$20.00/hr - $20.00/hr
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief café managers responsible for the overall running of their café. Aiding the management of the café are Assistant Managers, who are responsible for running their departments and who help with everyday management responsibilities. Rounding out the café leadership are Team Managers.
Position Description
As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.
Essential Duties and Responsibilities
Process, prepare and deliver orders to the client.
Assist in organizing a team of employees, when needed, to execute large catering orders.
Provide excellent customer service by following up with customers after an order has been completed, promptly addressing all customer calls and requests in an efficient manner.
Manage existing accounts to ensure ongoing repeat catering sales.
Work closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
Create a targeted game plan for increasing catering sales, involving strategic planning, cold calling, presentation skills and effective closing sales techniques.
Utilize Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
Effectively communicate via email and other channels.
Education and Experience
High School degree or equivalent.
Excellent organization, customer service and time management skills.
Enthusiasm, energy and a positive attitude.
Work well under pressure and be able to work with a diverse group of people.
Proven track record of success.
Have a valid driver's license and reliable transportation.
Perks
Competitive hourly rate including tips.
Flexible work schedules.
Meal discounts.
Health benefits.
Development opportunities.
Physical Standards
Must be able to stand and exert well‑paced mobility for up to ten (10) hours in length.
Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
Must be able to read and write to facilitate communication.
Must possess finger and hand dexterity for using small tools and equipment.
Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement, a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won’t want to quit! Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management
Industries
Business Consulting and Services
#J-18808-Ljbffr
$20.00/hr - $20.00/hr
Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief café managers responsible for the overall running of their café. Aiding the management of the café are Assistant Managers, who are responsible for running their departments and who help with everyday management responsibilities. Rounding out the café leadership are Team Managers.
Position Description
As a Catering Lead, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera.
Essential Duties and Responsibilities
Process, prepare and deliver orders to the client.
Assist in organizing a team of employees, when needed, to execute large catering orders.
Provide excellent customer service by following up with customers after an order has been completed, promptly addressing all customer calls and requests in an efficient manner.
Manage existing accounts to ensure ongoing repeat catering sales.
Work closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business.
Create a targeted game plan for increasing catering sales, involving strategic planning, cold calling, presentation skills and effective closing sales techniques.
Utilize Outlook Calendar as well as other online resources to maximize organization, game plan and follow up.
Effectively communicate via email and other channels.
Education and Experience
High School degree or equivalent.
Excellent organization, customer service and time management skills.
Enthusiasm, energy and a positive attitude.
Work well under pressure and be able to work with a diverse group of people.
Proven track record of success.
Have a valid driver's license and reliable transportation.
Perks
Competitive hourly rate including tips.
Flexible work schedules.
Meal discounts.
Health benefits.
Development opportunities.
Physical Standards
Must be able to stand and exert well‑paced mobility for up to ten (10) hours in length.
Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight.
Must be able to read and write to facilitate communication.
Must possess finger and hand dexterity for using small tools and equipment.
Why Work for Flynn Panera? Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement, a great environment, training and benefits. We are committed to helping each employee work and live to their fullest potential within a culture you won’t want to quit! Flynn Group is an equal‑opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management
Industries
Business Consulting and Services
#J-18808-Ljbffr